Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
2
2
years of professional experience
Work History
Server Trainer
Cracker Barrel
07.2021 - Current
Trained new team members on restaurant procedures, menu items, and performance strategies.
Instructed servers on proper techniques for taking orders, serving food and providing customer service..
Trained and mentored new personnel hired to fulfill various roles.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Retail Sales Associate
Cracker Barrel
07.2021 - Current
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.