Emily Smith
Covington,GA
Summary
Resourceful Shift Supervisor known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and customer service excellence. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and positive work environments. Committed to fostering teamwork and meeting operational goals with integrity and reliability.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
Covington, GA
05.2022 - Current
- Ensured all safety and sanitation regulations were met throughout the shift.
- Monitored staff performance to ensure quality standards were met.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints in a timely manner.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Daycare Worker
Discovery Point
Covington, GA
07.2021 - 05.2022
- Provided snacks and meals in accordance with dietary guidelines.
- Monitored children's play activities to ensure safety.
- Assisted in potty training and diapering children as needed.
- Encouraged positive behavior by providing praise and reinforcement of desired behaviors.
- Communicated regularly with parents regarding their child's progress or concerns.
Cashier
McDonald's
Covington, GA
03.2020 - 07.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Associate of Science - Science Education
Georgia State University
Atlanta, GA12-2023
Bachelor of Science - Biology
Middle Georgia State University
Macon, GASkills
- Training and mentoring
- Cash handling expertise
- Shift leadership
- Team motivation
- Staff education and training
- Daily workflows
- Safety processes and procedures
- Conflict resolution techniques
Timeline
Shift Supervisor
Starbucks
05.2022 - Current
Daycare Worker
Discovery Point
07.2021 - 05.2022
Cashier
McDonald's
03.2020 - 07.2021
Associate of Science - Science Education
Georgia State University
Bachelor of Science - Biology
Middle Georgia State University