Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Smith

1702 W 15th Ave ,Washington

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Patient Care Coordinator

Providence
Spokane
08.2024 - 12.2024
  • Coordinated patient scheduling and follow-up appointments to enhance care continuity.
  • Managed sensitive patient information with strict HIPAA guidelines, maintaining confidentiality and privacy.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Greeted and assisted patients with check-in procedures.

Food Service Team Lead

Providence
Spokane
11.2023 - 08.2024
  • Supervised daily food service operations, ensuring safety and quality standards.
  • Resolved customer inquiries and concerns, while overlooking daily opening and closing tasks.
  • Coordinated catering services for onsite events including retirement parties, corporate meetings, or private parties guaranteeing exceptional client experience.
  • Managed daily cash handling procedures, such as safe deposits and cash register tills.

Manager

MOD Pizza
Richland
07.2020 - 01.2023
  • Delivered exceptional customer service through oversight of daily operations, addressing concerns promptly and professionally.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Oversaw training of more than 50 team members.
  • Controlled labor hours and inventory costs.

Education

High School Diploma -

Kamiakin High School
Kennewick
06.2018

Skills

  • Critical thinking skills
  • Organizational skills
  • Documentation

Organizational skills

Customer service

Timeline

Patient Care Coordinator

Providence
08.2024 - 12.2024

Food Service Team Lead

Providence
11.2023 - 08.2024

Manager

MOD Pizza
07.2020 - 01.2023

High School Diploma -

Kamiakin High School