Emily Snyder
Columbia,TN
Summary
High energy engaged worker prepared for a workplace challenge providing the opportunity to use the skills and abilities afforded me in my field of study. A self-starter, comfortable in an evolving environment. Quick learner & eager to prove myself and move up to more challenging and rewarding positions. I am willing to learn new skills and take on more responsibilities, and i pick up on new tasks very quickly!
Overview
13
13
years of professional experience
Work History
Patient Coordinator
Animal Care Center of Carters Creek
Columbia, TN
03.2022 - Current
- I am responsible for keeping track of inventory, budgeting, ordering, handling specialist appointments, dealing with all client communications, filling prescriptions, post-op call backs, I handle all of our online pharmacy orders and questions
- Dealing with customer complaints and issues, filing paperwork and keeping track of all orders and invoices
- I also help with vet technician work when needed as well as helping our office manager and receptionists with anything they need.
Veterinary Assistant/Receptionist
Animal Care Center of Carters Creek
Columbia, TN
04.2019 - Current
- Answer calls, schedule appointments, file charts, fill prescriptions, check in clients, check out clients, take payments, attach any and all forms, working with Via & Ezyvet software systems
- I also have been cross trained as a veterinary technician which involves pulling blood, intaking clients, speaking with clients, taking temperatures, taking and reading fecals, heartworm test, 4DX, running bloodwork, pulling vaccines, & helping doctors in any way
- I have also had some experience helping in kennel, which includes giving baths, supervising play groups, & cleaning. Only when needed.
Guest Service Associate
Wyndham Destinations
11.2018 - 04.2019
- Checking guests into their reservations, checking guests out, answering any and all guest questions about the resort and the Nashville area, handling any guest requests, answering internal and external phone calls, communicating guest requests to the proper department, resolving and guest issues and complaints, completing all front desk paperwork, and maintaining the front desk and front office of the resort.
Front Desk Agent/Night Auditor
Holiday Inn Express
12.2017 - 05.2018
- Front desk responsibilities for day shift and night audit, answering calls, checking in guests, and dealing with any guest issues
- While working night audit my responsibilities were making breakfast, doing laundry, handling all guest requests, and also keeping all main areas clean.
Front Desk Agent
Franklin Marriott Cool Springs
08.2016 - 12.2017
- Greeting guests at the front desk, checking in and out and also working At Your Service in back of house
- Answering calls communicating between departments, ordering housekeeping and maintenance, taking room service orders, and basically any needs the guest might have.
Sales Associate
Buckle
05.2012 - 08.2012
- Tasks involved greeting customers, assisted them in any way needed, kept store orderly and attractive to customers, stocked inventory, assisted in administration of layaway process, and alteration items
Receptionist
Appliance Tech
05.2011 - 05.2012
- Answered calls, made appointments, ordered inventory, and provided a high level of customer service with clients
Education
Bachelor's - Industrial/Organizational Psychology
Middle Tennessee State University
Murfreesboro, TN01.2017
Skills
- Filing
- Budgeting
- Inventory
- Ordering
- Conflict resolution
- Administrative duties
- Answering calls and making appointments
- Customer service (in a retail & vet medicine setting)
- Veterinary Assistant
- Night Audit
- Kennel Experience
- Animal Restraint
- Veterinary Technician Experience
- Animal Care
- Animal Handling
- Hospital Experience
- Front Desk
- Pet Care
- Phone Etiquette
- Guest Services
- Office Administration
- Proficient with Microsoft Office Suite including Word, Excel, and PowerPoint Strong written and verbal communication skills
Personal Information
- Title: Sales Associate
- Work Permit: Authorized to work in the US for any employer
Timeline
Patient Coordinator
Animal Care Center of Carters Creek
03.2022 - Current
Veterinary Assistant/Receptionist
Animal Care Center of Carters Creek
04.2019 - Current
Guest Service Associate
Wyndham Destinations
11.2018 - 04.2019
Front Desk Agent/Night Auditor
Holiday Inn Express
12.2017 - 05.2018
Front Desk Agent
Franklin Marriott Cool Springs
08.2016 - 12.2017
Sales Associate
Buckle
05.2012 - 08.2012
Receptionist
Appliance Tech
05.2011 - 05.2012
Bachelor's - Industrial/Organizational Psychology
Middle Tennessee State University