Emily Stoetzer
Orlando
Summary
High-energy student pursuing a degree in Legal Studies and desiring training opportunity focused on advancing classroom abilities and building career foundation. Enthusiastic about pursuing new avenues of learning, growing professionally and building upon acquired skills. Well-organized and ready to support students in developing full potential.
Overview
3
3
years of professional experience
Work History
Sales Counselor
LA Fitness Sports Club
07.2024 - 08.2024
- Established strong client relationships, leading to a high rate of repeat customers and referrals.
- Developed customized sales presentations showcasing the unique benefits of our products and services, which led to higher closing rates.
- Marketed services to new clients.
- Inspired trust and credibility with clients by maintaining a high level of professionalism in all interactions.
Front Desk Receptionist
LA Fitness Sports Club
06.2023 - 08.2024
- Welcomed guests to the gym and assisted with account renewals, changes in payment, check-in's, etc.
- Managed multi-line phone calls with questions or concerns from members or future members, as well as route calls to other extensions and take messages.
- Supervised and entertained children in the 'Kid's Klub'.
- Brought a warm and friendly environment to all guests.
Food and Beverage Attendant
Universal Studios
05.2023 - 07.2023
- Welcomed guests and assisted with any questions pertaining to the park or restaurant.
- Ran food, drinks, and tended to tables.
- Gave recommendations and served alcoholic beverages.
- Trained in both front and back of house.
Front and Back of House Member
Chick-fil-A
05.2021 - 01.2023
- Greeted guests and gave recommendations for meals.
- Experienced with cash handling and order taking.
- Assembled meals and ran orders.
- Back of house experience (cooking, preparing, and assembling food.)
Education
Bachelor of Arts - Legal Studies
University of Central Florida
05-2027
Skills
- Sales Presentations
- Upselling strategies
- Customer Service
- Customer Relationship Building
- Interpersonal communication skills
- Time Management
- Listening Skills
- Reliability and punctuality
- Guest Services
- Phone Etiquette
Accomplishments
- Awarded 4-year scholarship from the Air Force
- JV/Varsity Drill Commander for Doctor Phillips High School
- Attended orchestral ensemble (11 years)
- Doctor Phillips High School Varsity Weightlifting Team
- Doctor Phillips High School Varsity Softball Team
- Doctor Phillips Visual & Performing Arts Orchestral Magnet (4 years)
Timeline
Sales Counselor
LA Fitness Sports Club
07.2024 - 08.2024
Front Desk Receptionist
LA Fitness Sports Club
06.2023 - 08.2024
Food and Beverage Attendant
Universal Studios
05.2023 - 07.2023
Front and Back of House Member
Chick-fil-A
05.2021 - 01.2023
Bachelor of Arts - Legal Studies
University of Central Florida
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