Emily Taylor
Fort Mill,SC
Summary
Dynamic leader with expertise in retail operations, strategic planning, and customer engagement at Project LeanNation. Skilled in relationship building, process improvement, event planning, and marketing, consistently exceeding sales goals, with strong analytical and interpersonal skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Manager
Project LeanNation
Fort Mill, SC
09.2023 - Current
- Manage daily operations, staff, customer service, and financial performance.
- Develop strategic plans to drive business growth and profitability.
- Manage all social media channels, and create marketing collateral to boost brand presence and engagement.
- Handle all drop-offs, attend and host pop-up events, and engage with local businesses to promote our services and brand.
Group Fitness Instructor / Sales Associate
iRock Fitness
Rock Hill, SC
09.2022 - 10.2023
- Led group fitness classes for all levels, incorporating various exercise modalities
- Created dynamic workout routines and provided individual coaching
- Drove sales through strong customer service and client relationship building.
Personal Trainer /Retail Sales Associate
Lava 24 Fitness
Hilton Head Island, SC
02.2022 - 08.2022
- Provided excellent customer service and resolved inquiries promptly.
- Exceeded sales quotas consistently through effective client engagement.
- Designed and coached group fitness classes.
Education
Undergraduate - Bachelors Of Science - Exercise Science
Winthrop University
Rock Hill, SCSkills
- Retail operations
- Community engagement
- Process improvement
- Data analysis
- Marketing
- Social media management
Certification
- NASM Certified Personal Trainer
- NASM Certified Nutrition Coach
Accomplishments
- Increased subscription lifetime value at Project LeanNation by 4.2% in one quarter by implementing targeted customer retention strategies and enhancing employee training to improve sales and customer engagement.
- Increased conversion rate by 20.1% in one month by implementing refined sales strategies and new lead generation initiatives.
Timeline
Store Manager
Project LeanNation
09.2023 - Current
Group Fitness Instructor / Sales Associate
iRock Fitness
09.2022 - 10.2023
Personal Trainer /Retail Sales Associate
Lava 24 Fitness
02.2022 - 08.2022
Undergraduate - Bachelors Of Science - Exercise Science
Winthrop University
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