Emily Telners
Coaches Corner
LIVONIA
4
years of professional experience
Cheerful server offering experience in fast-paced restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. Provides exceptional communication and conflict de-escalation skills. Proven ability to enhance guest experiences and maintain a smooth dining operation.
Work History
Restaurant Server
2 Years 3 Months- Processed customer orders accurately using point-of-sale system.
- Processed customer orders accurately using the Toast system.
- Monitored stock levels and communicated needs to management effectively.
Restaurant Server
9 Months- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted guests with menu selections, enhancing dining experience.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Restaurant Server
2 Years 2 Months- Delivered exceptional customer service in fast-paced restaurant environment.
- Resolved guest complaints promptly to ensure satisfaction and loyalty.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Education
Bachelor of Social Work
- Majoring in Social Work
- Minoring in Child Welfare
- Member of the Honors College
- Dean's List [freshman year-present]
- [Michigan Achievement 1] Scholarship Recipient, awarded all semesters
- [Michigan Achievement 2] Scholarship Recipient, awarded all semesters
- [Honors College Housing] Scholarship Recipient, awarded freshman year
- [OU Geographic Award] Scholarship Recipient, awarded freshman year and sophomore year
- [3.7] GPA
- Secretary of Crochet Club
- Secretary of Mission Kindness
- [Active Minds] Member
- [Improv Club] Member
- [Vitality Dance] Member-freshman year
- [University Chorus] Member
- Auditioned and got a main role in a short film called "Under my Skin"
High School Diploma
- Honor Roll [Freshman-Senior Year]
- Awarded [Academic Hall of Fame]
- Awarded [National Choral Award]
- Awarded [Outstanding female, Theatre Arts]
- Participated in 5 musical/play performances
- Awarded [Certificate of Achievement, Theatre Arts]
- Awarded [Certificate of Achievement, Choir]
- Auditioned and was accepted into top choir
- Participated in Honors Choir and Solo and Ensemble Performances
- Awarded [American Legion Certificate]
- Awarded [Certificate of Achievement, Theatre Arts]
- [Anthony Marra Leadership] Scholarship Recipient
- [Board of Education Participation] Scholarship Recipient
- Completed AP course in [World History]
- Completed AP course in [Literature]
- Completed AP course in [Language]
- [4.16] GPA
- Ranked in Top 2% of my class
- Extracurricular Activities: [Dancer at Debbie Felton's Academy of Dance]
- Extracurricular Activities: [Youth Group Leader at Faith Bible Church]
- Member of the Clarenceville High School Honor Society, completing 60 hours of volunteering
- Awarded [National Honors Society Certificate of Recognition]
- [Volunteering] Teacher's Assistant at McTigue Elementary School
- [Volunteering] Nursery Assistant at Faith Bible Church
- [Students Leading Students] Member
- [Kindness Club] Member
- [Youth in Government] Member
- [Student Congress] Member
- Elected Senior Class President
- Summa Cum Laude graduate
Skills
Order taking
High volume dining
Tableside service
Alcohol service
Service expertise
Customer service
Salesmanship
Conflict de-escalation
Exceptional communication
Organization
Allergy awareness
Hospitality and accommodation
Timeline
Restaurant Server
Buddy's Pizza
08.2025 - 05.2026Read More
Restaurant Server
Coaches Corner
05.2024 - CurrentRead More
Restaurant Server
Leo's Coney Island
03.2022 - 05.2024Read More
Oakland University
Bachelor of Social Work
Read More
Clarenceville High School
High School Diploma
Read More