Emily Tetrault
Portland
Summary
Energetic and dedicated hospitality professional with experience at Coppersmiths Tavern and Table. Proven ability in customer engagement and multitasking, ensuring a seamless dining experience. Skilled in telephone reception and team collaboration, consistently delivering exceptional service while accommodating diverse guest needs. Passionate about creating welcoming environments for all patrons.
Overview
1
1
year of professional experience
Work History
Host
Coppersmiths Tavern and Table
07.2024 - 03.2025
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Volunteer
Preble Street Soup Kitchen
10.2024 - 10.2024
- Maintained clean, orderly work environment to meet food preparation codes.
- Served hot meals and distributed sack lunches to disadvantaged individuals.
- Collaborated with fellow volunteers to deliver punctual, friendly service.
Basketball Camp Counselor
Cheverus High School
06.2024 - 06.2024
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Worked with children of varying age, interest, skill, and developmental levels.
Education
No Degree -
Cheverus High School
Portland, ME06-2026
Skills
- Telephone reception
- Customer service
- Seating arrangements
- Hospitality and accommodation
- Multitasking proficiency
- Team collaboration
- Customer engagement
- Professional appearance
- Takeout order processing
Timeline
Volunteer
Preble Street Soup Kitchen
10.2024 - 10.2024
Host
Coppersmiths Tavern and Table
07.2024 - 03.2025
Basketball Camp Counselor
Cheverus High School
06.2024 - 06.2024
No Degree -
Cheverus High School
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