Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
References
Timeline
Generic

Emily Tran

Lino Lakes,MN

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

4
4
years of professional experience

Work History

Server

Campanelle
Hugo, MN
09.2024 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Concessions Worker

Centennial High School
Circle Pines, MN
12.2022 - Current
  • Stocked concession stands with supplies and food items.
  • Assisted customers in selecting items, taking orders, and providing recommendations.
  • Cleaned concession area including counters, floors, equipment, and utensils.
  • Provided customer service by greeting patrons, answering questions, and resolving complaints.
  • Operated cash registers to process payments from customers.
  • Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
  • Set up condiments such as khup, mustard and relish for use by customers.
  • Checked expiration dates on all products before serving them to customers.
  • Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
  • Ensured that all safety protocols were followed at all times during shift hours.

Head Hostess /Restaurant Busser

The North Star Restaraunt
Pequot Lakes, MN
06.2024 - 08.2024
  • Greeted guests upon arrival and escorted them to their tables.
  • Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
  • Assisted with seating arrangements for large groups and special occasions.
  • Maintained accurate records of reservations and wait times.
  • Trained new staff on proper hosting procedures and policies.
  • Ensured that the dining room was always clean, organized, and presentable.
  • Communicated effectively with restaurant managers regarding customer complaints or requests.
  • Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.

Cashier / Custard /Drive-Thru Cashier

Culver's Restaurant
Elk River, MN
11.2020 - 05.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Conducted price checks for special orders or discounts as requested by customers.

Education

Centennial High School
Circle Pines, MN

Skills

  • Safe Food Handling
  • Table Setting
  • Table Bussing
  • Guest Engagement
  • Order Management
  • High-volume dining

Languages

English
Professional

Affiliations

  • Singing
  • Reading
  • Writing
  • Songwriting
  • Theatre

Accomplishments

  • All-State Choir

References

References available upon request.

Timeline

Server

Campanelle
09.2024 - Current

Head Hostess /Restaurant Busser

The North Star Restaraunt
06.2024 - 08.2024

Concessions Worker

Centennial High School
12.2022 - Current

Cashier / Custard /Drive-Thru Cashier

Culver's Restaurant
11.2020 - 05.2021

Centennial High School

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Emily Tran