Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Trentman

Lehigh Acres,FL

Summary

LPN student at Fort Myers Technical College with an expected graduation in December 2024. Holds CNA and CPR certifications. Motivated to progress in the medical field and enhance knowledge and skills.

Overview

5
5
years of professional experience

Work History

Hostess

Rib City
Lehigh Acres, FL
10.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took to-go orders by phone, answered customer questions, and informed of accurate wait times.

Patient Intake Coordinator

Radiology Regional
Fort Myers, FL
06.2022 - 10.2023
  • Facilitated timely follow-up appointments for ongoing care management, leading to better long-term health outcomes for patients.
  • Streamlined appointment scheduling for increased patient convenience and reduced wait times.
  • Enhanced patient satisfaction by streamlining intake processes, reducing wait times significantly.
  • Adapted quickly to new healthcare protocols, maintaining high standards of patient care during changes.

Hostess/Server

Rib City
Lehigh Acres, FL
01.2020 - 06.2022
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Licensed Practical Nurse

Fort Myers Technical College
Fort Myers, FL

Health Science

Florida Gulf Coast University
Fort Myers, FL

High School Diploma -

East Lee County High School
Lehigh Acres, FL
06.2021

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Efficient collaboration
  • Time management
  • Verbal and written communication
  • Data inputting
  • Patient care
  • Medication administration

Timeline

Hostess

Rib City
10.2023 - Current

Patient Intake Coordinator

Radiology Regional
06.2022 - 10.2023

Hostess/Server

Rib City
01.2020 - 06.2022

Licensed Practical Nurse

Fort Myers Technical College

Health Science

Florida Gulf Coast University

High School Diploma -

East Lee County High School
Emily Trentman