Emily Trevino
Fort Worth,TX
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Saenz-García Law PPLC
Fort Worth, TX
10.2025 - Current
- Serve as the primary point of contact for clients, attorneys, and paralegals regarding case updates, appointments, and document requests.
- Schedule consultations, client meetings, attorney calls, follow-up appointments, and travel arrangements, while managing calendar conflicts and changes.
- Assist clients with completing immigration forms including I-765, I-589, and G-28 applications.
- Assist clients facing complex legal matters including detention cases, criminal history matters, family law concerns, and family separation issues.
Front Desk Supervisor
Embassy Suites
Fort Worth, TX
07.2024 - 10.2025
- Manage guest check-in and check-out processes efficiently using hotel management software and handle reservations, cancellations, and room assignments.
- Trained and mentored front desk staff in customer service best practices and hotel policies.
- Managed group reservations effectively, providing smooth check-in experiences for large parties or corporate events.
Bilingual Customer Service Representative
Portfolio Recovery Associates
North Richland Hills, TX
02.2022 - 07.2024
- Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers.
- Handled inbound and outbound calls, worked in spreadsheets, Word documents, Excel, Google Docs, Spreadsheets, etc.
- Created appointments and scheduled payments for clients.
Education
Associate of Arts - English
Tarrant County College
Fort Worth, TX11.2026
High School Diploma -
North Side High School
Fort Worth, TX05.2022
Skills
- Appointment Scheduling
- Data Entry & Record keeping
- Travel Coordination
- Multi-Tasking & Time Management
- Filing & Document Organization
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Saenz-García Law PPLC
10.2025 - Current
Front Desk Supervisor
Embassy Suites
07.2024 - 10.2025
Bilingual Customer Service Representative
Portfolio Recovery Associates
02.2022 - 07.2024
Associate of Arts - English
Tarrant County College
High School Diploma -
North Side High School