Emily Verkamp
Sherman,TX
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
3
3
years of professional experience
Work History
Barista
Oldwest Cafe
Denton, TX
02.2023 - Current
- Served drinks to customers and servers, as well as took and put together to-go orders.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Assistant Manager
Tillys
09.2021 - 02.2023
- Promoted within 4 months due to showing leadership and great sportsmanship
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Server/Bartender
Olive Garden
09.2021 - 12.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served food and beverages promptly with focused attention to customer needs.
Server
IHOP
Plano, TX
11.2020 - 04.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Graduate -
Plano East Senior High School
Associate of Applied Science - Radiologic Technology
North Central Texas College
Gainesville, TX07.2026
Skills
- Sales Techniques
- Shrink Minimization
- Shift Coverage
- Time Management
- Hiring and Training
- Workflow Coordination
- General Computer/POS Knowledge
Timeline
Barista
Oldwest Cafe
02.2023 - Current
Assistant Manager
Tillys
09.2021 - 02.2023
Server/Bartender
Olive Garden
09.2021 - 12.2021
Server
IHOP
11.2020 - 04.2021
Graduate -
Plano East Senior High School
Associate of Applied Science - Radiologic Technology
North Central Texas College
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