Emily Vickers
Summary
Detail-oriented expert in compliance governance with extensive experience in managing documentation and communication strategies. Recognized for enhancing operational continuity and mitigating risks across multiple product lifecycles.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Product Marketing Manager
Precise Management Group
Fully Remote
10.2022 - 04.2026
- Led enterprise-wide rebranding initiatives (3 in 3 years,) ensuring all product builds, documentation, and communications met internal governance standards and external vendor compliance requirements
- Conducted end-to-end compliance review and remediation of 700+ documents, 200+ product builds (twice), and 500+ email templates under aggressive regulatory and operational timelines
- Owned full product lifecycle compliance—from build to launch—serving as the only team member with end-to-end knowledge of product creation, documentation, and release processes
- Partnered with compliance and legal teams to support state and federal investigations, including documentation gathering, audit preparation, and response coordination for member complaints
- Built and launched 100+ compliant products independently during initial rebrand, establishing scalable processes and documentation standards
- Provided critical operational continuity during leadership transition by maintaining meticulous records and institutional knowledge, preventing compliance and operational breakdowns
Media & Communications Coordinator
University of Arizona
Sierra Vista
03.2021 - 09.2022
- Developed and managed communication strategies for internal and external stakeholders, aligning messaging with institutional policies
- Oversaw governance of inbound and outbound communications, ensuring accuracy and consistency in line with university guidelines
- Served as primary liaison to media, government entities, and public stakeholders, ensuring all messaging met compliance, reputational risk, and regulatory standards
- Coordinated public-facing events and outreach initiatives, ensuring compliance with state, university, and community regulations
Public Relations Specialist
Chiricahua Community Health Centers
Sierra Vista
11.2018 - 03.2021
- Ensured compliance of all communications and digital content with HIPAA, patient privacy laws, and healthcare regulatory standards in a highly regulated environment
- Partnered directly with Compliance leadership to investigate patient complaints, gather documentation, and support internal reviews and regulatory inquiries
- Served as primary crisis communications lead during COVID-19 for a population of 125,000+, ensuring accurate, compliant, and timely dissemination of public health information
- Managed digital platforms (website, social media) while adhering to healthcare compliance and privacy regulations, mitigating organizational risk
- Reviewed and developed public-facing materials, including press releases and patient communications, to uphold legal and regulatory standards
Fan Services & Community Relations Manger
St. Paul Saints
St. Paul
03.2014 - 10.2016
- Designed and implemented game-day safety protocols in partnership with medical teams, ensuring risk mitigation and regulatory compliance for live events
- Managed compliance operations for large-scale public events, coordinating permitting, city approvals, and adherence to local regulations and safety standards to ensure event success
- Coordinated with city officials and regulatory bodies to secure approvals and maintain compliance for off-site events and large public gatherings
- Led hiring, training, and scheduling of event staff, ensuring compliance with operational policies and safety procedures to support seamless event execution
- Oversaw collection and verification of liability waivers (up to a thousand+ per event), maintaining proper documentation for audit readiness and risk management
- Generated $100K+ annually in revenue
Education
Bachelor of Science - Cyber Security
Southern New Hampshire University
Hooksett, NH10-2026
Skills
- Data analysis
- Project management
- Compliance management
- Risk assessment
- Cyber security fundamentals
- Effective communication
Certification
- Google Project Management
- Google IT Support Professional
- Google Cybersecurity
- NSLS Foundations of Leadership
Timeline
Product Marketing Manager
Precise Management Group
10.2022 - 04.2026
Media & Communications Coordinator
University of Arizona
03.2021 - 09.2022
Public Relations Specialist
Chiricahua Community Health Centers
11.2018 - 03.2021
Fan Services & Community Relations Manger
St. Paul Saints
03.2014 - 10.2016
Bachelor of Science - Cyber Security
Southern New Hampshire University