Emily Visser
Norton Shores,MI
Summary
Detail-oriented professional with a strong background in customer service, order fulfillment, and healthcare management. Skilled in processing information accurately and managing multiple tasks in fast-paced environments. Known for effective communication, problem-solving, and time management, ensuring exceptional administrative support and a customer-focused approach.
Overview
1
1
Language
12
12
years of professional experience
Work History
Independent Contractor - Personal Shopper
Shipt Inc.
Fruitport, Michigan
06.2018 - Current
- Shop for and deliver grocery and retail orders while maintaining high standards of accuracy and efficiency.
- Communicate with customers regarding substitutions, special requests, and delivery updates.
- Prioritize and manage multiple orders while meeting strict delivery deadlines.
Stay at Home Parent
Self-Employed
Norton Shores, Michigan
01.2017 - Current
- Manage a busy household, caring for three children and coordinating daily schedules.
- Organize calendars for appointments, school events, and extracurricular activities.
- Developed strong skills in multitasking, communication, organization, and problem-solving.
Resident Care Manager
Fountainview Assisted Living
Coopersville, Michigan
06.2014 - 09.2016
- Specialized in providing compassionate care for residents with Alzheimer's disease and other forms of dementia.
- Supervised caregiving staff to maintain a safe, respectful, and positive environment.
- Communicated effectively with residents, families, physicians, and team members regarding care needs.
- Responded promptly to emergencies and changes in residents' conditions.
- Completed medication administration training and ensured safe medication administration with accurate documentation.
Education
High School Diploma -
Zeeland East High School
Zeeland, MI05-2014
Skills
- Customer service
- Time management
- Organizational skills
- Documentation and record keeping
- Attention to detail
- Data entry
- Computer proficiency
- Problem solving
Languages
Spanish
Limited
Timeline
Independent Contractor - Personal Shopper
Shipt Inc.
06.2018 - Current
Stay at Home Parent
Self-Employed
01.2017 - Current
Resident Care Manager
Fountainview Assisted Living
06.2014 - 09.2016
High School Diploma -
Zeeland East High School