Lauren Branscum
Eugene
Summary
Dynamic and results-driven professional with extensive experience in customer service, including work as a restaurant server and Instacart Independent Contractor. Known for maintaining a 5-star rating and delivering exceptional service in fast-paced environments. Outgoing, friendly, and highly organized, with a natural ability to connect with people and build strong client relationships. Skilled in multitasking, problem-solving, and effective communication. Seeking a cashier or receptionist role where my high energy, professionalism, and front-line experience can create a positive and efficient customer experience.
Overview
8
8
years of professional experience
1
1
Certification
1
1
Associates Degree in Business
Work History
Independent Contractor /Online Personal Shopper
Instacart
Eugene
08.2021 - Current
- Shopped for and delivered groceries to customers with a focus on speed, accuracy, and excellent customer service.
- Maintained consistent 5-star ratings by resolving issues quickly, and communicating clearly with clients.
- Built a repeat customer base through professionalism, punctuality, and attention to detail.
Server
Mary's Pizza Shack
Sonoma , California
01.2018 - 03.2020
- Delivered excellent service with integrity and professionalism, ensuring each guest felt valued and respected.
- Accurately handled payments and followed all company procedures to ensure compliance with policies.
- Collaborated with coworkers and supported a positive team environment, contributing to smooth daily operations.
- Maintained a clean, safe, and welcoming workspace in accordance with health and safety standards.
- Built loyal customer relationships by being attentive, friendly, and committed to meeting individual needs.
Education
Associate of Business - Business
Santa Rosa Junior College
Santa Rosa, CA12-2024
Skills
- Excellent customer service and communication
- Accurate cash handling and transaction processing
- Strong time management and multitasking
- Problem-solving while following company procedures
- Patience, empathy, and member-focused care
- Team collaboration and workplace integrity
Affiliations
- Organized family and friend gatherings, demonstrating strong planning and coordination skills. Known for being outgoing, friendly, and high-energy—easily build rapport with new people and help create a positive, welcoming environment. Naturally suited for roles that involve customer interaction and front-facing service.
Accomplishments
- Recognized for exceptional customer service and teamwork. Consistently received positive feedback from customers and management. Known for building strong relationships, maintaining professionalism, and going above and beyond in every role.
Certification
- Valid California Driver’s License
(Planning to update to Oregon license)
Languages
English
Professional
Timeline
Independent Contractor /Online Personal Shopper
Instacart
08.2021 - Current
Server
Mary's Pizza Shack
01.2018 - 03.2020
Associate of Business - Business
Santa Rosa Junior College
Similar Profiles
China BeiermeisterChina Beiermeister
Customer Service Representative at InstacartCustomer Service Representative at Instacart
Qua'Onna LeggsQua'Onna Leggs
Independent Contractor at InstacartIndependent Contractor at Instacart
Korbin MarquezKorbin Marquez
Grocery Shopper at InstacartGrocery Shopper at Instacart
Rugde HyppoliteRugde Hyppolite
Retail Sales Associate at InstacartRetail Sales Associate at Instacart
Zane PattersonZane Patterson
Line Cook at Eugene Country ClubLine Cook at Eugene Country Club