Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Emily Webb

Fairfax,VA

Summary

Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

4
4
years of professional experience

Work History

Server

Kusshi Ko
Vienna, VA
12.2022 - 12.2023
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Stocked service areas with supplies during slow periods.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked food before serving it to customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Server

Not Your Average Joes
Reston, VA
08.2022 - 10.2022
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Stocked service areas with supplies during slow periods.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Stayed informed about daily specials, new menu items, promotions.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Hostess

Tokyo Grill
Victoria, TX
03.2021 - 05.2021
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Took reservations over phone and in person.
  • Assisted servers in bussing tables when needed during busy periods.
  • Accurately recorded customer information into reservation system.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.

Cashier

H-E-B
Victoria, TX
06.2020 - 10.2020
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Followed company security procedures for handling large sums of money.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained work area and kept cash drawer organized.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Processed sales transactions to prevent long customer wait times.
  • Performed other duties as assigned by management.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Education

Bachelor of Arts - Global Affairs

George Mason University
Fairfax, VA
05-2025

High School Diploma -

St. Joseph High School
Victoria, TX
05-2021

Skills

  • Guest Engagement
  • Table Setting
  • Table Bussing
  • Supply Restocking
  • Food Running
  • Beverage Preparation
  • Point of Sale (POS) System Operations
  • Cash Handling
  • Menu Knowledge

Languages

English
Native/ Bilingual
Spanish
Limited
Korean
Professional

References

References available upon request.

Timeline

Server

Kusshi Ko
12.2022 - 12.2023

Server

Not Your Average Joes
08.2022 - 10.2022

Hostess

Tokyo Grill
03.2021 - 05.2021

Cashier

H-E-B
06.2020 - 10.2020

Bachelor of Arts - Global Affairs

George Mason University

High School Diploma -

St. Joseph High School

Similar Profiles

CREATE PROFILE
Emily Webb