Emily Wilhelm
Marengo,OH
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Highly motivated with a background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
Tractor Supply Company
Mount Vernon, Ohio
05.2025 - Current
- Supported merchandising, sales, cashiering, and heavy lifting tasks to enhance customer experience and meet daily needs.
- Responded to customer inquiries regarding product information and store policies. about apparel, promotions, and store policies.
- Ensured accurate cash handling to maintain financial integrity, credit, and gift card transactions accurately.
- Apply knowledge of animal care, lawn and garden care tools, and truck and trailer products to help customers choose suitable items.
- Participated in ongoing training to maintain knowledge of products, policies, and store procedures.
- Completed daily recovery tasks to maintain cleanliness and organization, contributing to a productive shopping environment.
Sales Associate
Hanesbrands Inc.
Sunbury, Ohio
04.2024 - 12.2024
- Guided customers to suitable clothing and items, enhancing their shopping experience.
- Executed floor moves, merchandising, and display maintenance to ensure sales areas remained organized and appealing.
- Replenished stock and organized merchandise on the sales floor and in the back room.
- Monitored inventory levels to maintain product availability on the sales floor.
- Using cashiering and money-handling skills, became proficient in closing and opening the store independently.
- Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
Education
Bachelor of Arts - Business Management And Marketing
Malone University
Canton, OH05-2027
Skills
- Customer service and support
- Cash handling and reconciliation
- Inventory management
- Product knowledge and expertise
- Product placement and promotion
- Forklift operation and safety
- Team leadership and collaboration
- Team collaboration and coordination
- Written communication
- Market research and analysis
- Digital marketing strategies
- Strategic planning and execution
Timeline
Sales Associate
Tractor Supply Company
05.2025 - Current
Sales Associate
Hanesbrands Inc.
04.2024 - 12.2024
Bachelor of Arts - Business Management And Marketing
Malone University