Summary
Overview
Work History
Education
Skills
Related experiences
References
Work Preference
Interests
Languages
Software
Quote
Timeline
Generic
Emily Young

Emily Young

Ames,IA

Summary

Dynamic professional with a proven track record at Walmart, excelling in enhancing customer satisfaction and operational efficiency. Expertise in food safety and upselling strategies, combined with strong communication skills, has consistently driven positive outcomes. Proficient in AutoCAD Architecture for spatial planning, resulting in notable improvements in workplace processes and sales performance. Committed to leveraging these skills to further optimize operations and elevate customer experiences.

Overview

8
8
years of professional experience

Work History

Deli/bakery associate

Walmart
11.2023 - Current
  • Adapted to diverse work environments seamlessly.
  • Executed daily tasks adhering to high standards for customer satisfaction and operational efficiency.
  • Maintained compliance with food handling protocols to prevent contamination and ensure safety.
  • Welcomed customers and assessed their desires or needs.
  • Facilitated onboarding process by instructing new hires in proper methods.

Driver II

Sherwin Williams
03.2022 - 10.2023
  • Streamlined delivery process to guarantee accurate and punctual paint shipments.
  • Facilitated customer choices by offering expertise on colors and products.
  • Documented daily mileage, gas, and other data.
  • Blended, shook, and colored paint when necessary.

Team member

McDonalds
07.2021 - 02.2022
  • Provided warm and friendly greetings to visitors.
  • Operated cash register to process customer payments accurately and efficiently.
  • Instructed new team members on correct kitchen equipment usage.

Team lead

Professional Research consultants
08.2020 - 04.2021
  • Led team in effective contact tracing protocols.
  • Delivered structured guidance to ensure adherence to established contact tracing processes.
  • Kept team informed on evolving best practices in contact tracing.
  • Ensured data integrity by maintaining comprehensive contact tracing documentation.
  • Safeguarded sensitive data while strictly following public health standards.

sales associate

Paradise Bay Tanning
07.2019 - 03.2020
  • Enhanced customer service quality and elevated sales in a dynamic tanning salon setting.
  • Educated customers regarding tanning options and packages.
  • Upsold additional items based on customer interests and needs.

Student Color Consultant

Sherwin-Williams
Ames, IA
08.2017 - 12.2018
  • Visited home sites when necessary to assess and fulfill customer needs.
  • Delivered knowledgeable solutions to successfully sell paint products.
  • Stocked and organized shelves to contribute to a pleasant shopping environment.
  • Processed phone and in-person orders efficiently.
  • Used natural and artificial lighting strategies to highlight features and areas of rooms.

Summer intern

The Designers-Omaha
Omaha, Nebraska
05.2017 - 08.2017
  • Answered phones, provided information, and took messages.
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files and physical samples.
  • Prepared drawings, furniture contract packages, and finish boards for upcoming and ongoing projects.
  • Participated in furniture selection and documentation of specifications.

Education

Bachelor of Arts - Interior Design

Iowa State University
Ames, IA
12.2018

Skills

  • Product rotation
  • Upselling strategies
  • Bread production
  • Food safety
  • AutoCAD Architecture
  • SketchUp
  • Photoshop
  • Procreate
  • Microsoft Office Proficiency
  • Experienced with Google Sheets
  • Communication skills
  • Color theory
  • spatial planning

Related experiences

I got to assist with a display during the 2016 Venice Biennale. My University was invited to create an exhibit in response to Venice Biennale curator, Alejandro Aravena’s request to ‘Report from the Front. It was called

Disrupt/Displace and was designed to comment on the disruption and displacement the Pipeline would create on the Midwest farmland. I was invited (alongside seven other interior design students) to aid our Architecture  student team in pulling this display together.

References

References available upon request.

Work Preference

Work Type

Full Time

Work Location

HybridRemoteOn-Site

Important To Me

Work-life balancePaid time offWork from home optionHealthcare benefitsPersonal development programsCareer advancement

Interests

Data analytics

Color theory

Swimming

Gardening

Sustainable living

Travel

Digital and physical art creation

Languages

English
Native language
American sign language
Beginner
A1
Italian
Beginner
A1
Spanish
Beginner
A1

Software

AutoCAD Architecture

Revit

Photoshop

Adobe Indesign

Google sheets

Microsoft Office

Outlook

Procreate

Canva

IMovie

Quote

YOU CANNOT DO ALL THE GOOD THAT THE WORLD NEEDS, BUT THE WORLD NEEDS ALL THE GOOD THAT YOU CAN DO©
SUSTAINABLY SHELBI

Timeline

Deli/bakery associate

Walmart
11.2023 - Current

Driver II

Sherwin Williams
03.2022 - 10.2023

Team member

McDonalds
07.2021 - 02.2022

Team lead

Professional Research consultants
08.2020 - 04.2021

sales associate

Paradise Bay Tanning
07.2019 - 03.2020

Student Color Consultant

Sherwin-Williams
08.2017 - 12.2018

Summer intern

The Designers-Omaha
05.2017 - 08.2017

Bachelor of Arts - Interior Design

Iowa State University
Emily Young