Emily Zamora
Chicago,IL
Summary
Resourceful administrative assistant excelling in inventory control, appointment scheduling, and document organization. Strong communicator who ensures a smooth flow of information and supports team dynamics. Experience in training new staff and resolving customer inquiries, contributing to a positive work environment.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Administrative Assistant
Pilsen Wellness Center
Chicago, IL
12.2018 - 02.2022
- Coordinated appointments for staff and patients, optimizing scheduling to enhance operational flow.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided customer support by answering inquiries and resolving issues promptly.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed inventory and procurement of office supplies, ensuring availability to support daily operations.
- Supported the staff by training new hires.
- Assist with translating for Psychiatric services and Tele psych appointments for patients.
- Oversaw office equipment maintenance schedules, promptly addressing repairs to minimize downtime.
- Managed all incoming and outgoing mail, packages, and fax documents.
- Facilitated communication between different departments within the organization.
Caregiver
Pink Angels
Chicago, Illinois
12.2017 - 02.2018
- Assisted clients with daily living activities and personal hygiene tasks.
- Provided companionship and emotional support to enhance client well-being.
- Collaborated with healthcare teams to follow care plans for individual clients effectively.
- Communicated effectively with families to update them on client status and needs.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Machine Operator
Kelly Services /Scholle IPN
Northlake, IL
03.2017 - 09.2017
- Inspects product for visual defects and ensures complete inspection report on a periodic basis.
- Ensured efficient removal of product from machine to maintain workflow.
- Monitored machine performance and escalated issues to supervisors for timely resolution.
- Conducted quality control tests and tracked results to ensure product accuracy.
- Completes the hour-by-hour chart; documenting product done hourly.
- Followed safety protocols to maintain a safe working environment.
- Assisted in training new operators on machine operations and safety procedures.
Cashier
BP Gas
Chicago, Illinois
03.2015 - 02.2017
- Operated cash register and handled cash accurately during shifts.
- Assisted customers with product inquiries and provided excellent service.
- Checked personal identifications during alcohol and tobacco sales.
- Followed company security procedures for handling large sums of money.
- Stocked merchandise and ensured products were displayed properly for customers.
- Completed tasks instructed by management during shifts.
Education
Certification -
Pilsen Wellness Center
ILSome College (No Degree) - Nursing
Richard Daily College
Chicago, ILHigh School Diploma -
Hubbard Highschool
ILSkills
- Appointment scheduling
- Records management
- Office management
- Data entry
- Office supply management
- Customer support
- Employee training
- Team collaboration
- Time management
- Problem solving
- Office administration
- Record keeping
Languages
English
Professional
Spanish
Professional
Timeline
Administrative Assistant
Pilsen Wellness Center
12.2018 - 02.2022
Caregiver
Pink Angels
12.2017 - 02.2018
Machine Operator
Kelly Services /Scholle IPN
03.2017 - 09.2017
Cashier
BP Gas
03.2015 - 02.2017
Certification -
Pilsen Wellness Center
Some College (No Degree) - Nursing
Richard Daily College
High School Diploma -
Hubbard Highschool