Dedicated server known for delivering exceptional customer service, ensuring guest satisfaction through efficient order management and effective communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
North Hempstead Country Club
Port Washington, New York
06.2025 - 08.2025
Took and processed food and beverage orders efficiently.
Delivered meals and drinks promptly to tables.
Collaborated with kitchen staff to ensure timely service delivery.
Provided excellent customer service to ensure satisfaction.
Server
Social Pressure
Smithtown, New York
05.2024 - 08.2024
Delivered food and beverage service at private events, enhancing guest experiences
Prepared and served alcoholic and non-alcoholic drinks in a fast-paced environment
Took guest drink orders and ensured friendly, attentive customer service
Verified IDs and ensured compliance with safe alcohol service guidelines
Restocked bar supplies, glassware, mixers, and garnishes throughout events
Collaborated with event staff and management to facilitate seamless service
Handled cash and card payments accurately
Host
Louies Prime Steak and Seafood
Port Washington, New York
05.2023 - 08.2023
Greeted guests warmly, creating a welcoming atmosphere that enhanced first impressions.
Managed reservations and organized seating arrangements to optimize guest flow and minimize wait times.
Assisted servers by coordinating timely table turnover, improving service efficiency during peak hours.
Monitored dining area for guest needs and maintained cleanliness.
Collaborated with team members to enhance guest experiences consistently.
Education
Bachelor of Arts - Speech And Hearing Sciene
The Ohio State University
Columbus, OH
05-2026
Skills
Food safety
Customer service
Event coordination
Time management
Problem resolution
Team collaboration
Effective communication
Certification
New York ATAP Alcohol Certification, Serving Alcohol, 2025