Summary
Overview
Work History
Education
Skills
Timeline
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Emily Claire Reynolds

Lafayette,LA

Summary

Proactive Server with extensive experience in delivering attentive and personalized customer service. Skilled in POS operations, cash handling, and maintaining cleanliness standards. Known for cultivating warm customer relationships and efficiently managing high-volume periods without compromising service quality.

Overview

1
1
year of professional experience

Work History

Server

Agave at Parc Lafayette
07.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Merchandising Associate

Galaxy Edge at Hollywood Studio
01.2024 - 06.2024
  • Improved product visibility by creating eye-catching merchandise displays.
  • Increased overall store performance with consistent attention to detail in visual merchandising efforts.
  • Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
  • Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
  • Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
  • Worked closely with individual customers to identify unique needs and supply appropriate products.
  • Provided exceptional customer service by addressing inquiries and offering personalized product recommendations.
  • Boosted sales through effective cross-merchandising techniques and strategies.

Assistant/Deli Clerk

Gibko Screen Printing
08.2023 - 12.2023
  • Screen printing on all promotional items
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Education

Estitician - Estiology

Stellar Beauty Studios And Institue
Lafayette
03-2025

High School Diploma -

Sacred Heart High School of Ville Platte
Ville Platt,e LA
05-2023

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • POS operation

Timeline

Server

Agave at Parc Lafayette
07.2024 - Current

Merchandising Associate

Galaxy Edge at Hollywood Studio
01.2024 - 06.2024

Assistant/Deli Clerk

Gibko Screen Printing
08.2023 - 12.2023

Estitician - Estiology

Stellar Beauty Studios And Institue

High School Diploma -

Sacred Heart High School of Ville Platte

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Emily Claire Reynolds