- Music
- I participate in a variety of outdoor recreational activities
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Emily Knutson
Fort Worth,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Sales Professional
Tarpley Music Company
02.2023 - Current
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Sales Associate
White House Of Music
03.2022 - 02.2023
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
Assembler
Generac Power Systems
11.2020 - 03.2022
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Tested finished products to perform quality assurance and identify discrepancies.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
- Recognized and reported defective material and equipment to shift supervisor.
Assembly Line Worker
Automated Pet Care Products/Whisker
03.2020 - 11.2020
- Completed durable assemblies and subassemblies with hand and power tools.
- Boxed, labeled, and transported items to support assembly operations.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Tested finished products to perform quality assurance and identify discrepancies.
Dairy Farm Hand
Hickory Hills Dairy
10.2018 - 02.2020
- Reported broken or damaged equipment to supervisor for repair or replacement.
- Kept pens, stalls and farm equipment clean to support animal wellbeing.
- Examined cattle for signs of sickness and overall herd health.
- Participated in maintaining efficient milking procedures.
- Cared for 60-80 calves by feeding, watering, vaccinating, and assisting with birthing.
Kitchen Staff Member
Curran's Orchard
07.2017 - 10.2018
- Held employment for two seasons, 07/2017 to 10/2017 and 07/2018 to 10/2018.
- Managed time to juggle multiple tasks simultaneously with ease.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Stocked and rotated food items according to expiration dates.
Collections Agent
State Collection Service
01.2018 - 07.2018
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Processed payments and applied to customer balances.
- Complied with fair debt practices and regulatory guidelines and kept current with changing regulations.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Worked in high volume call center environment handling manual and automatically dialed outbound and inbound calls.
- Used skip tracing and other techniques to locate debtors.
Account Executive - Receivables
White House of Music
08.2014 - 05.2017
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Recorded accurate and efficient records in customer database.
- Attended monthly sales meetings and quarterly sales trainings.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Effectively communicated with customers about payments and kept updated, detailed and accurate ledgers.
Stable Hand
Hickory Grove Farm
04.2012 - 11.2016
- Mixed and administered special food formulas to approximately 20 to 30 horses based on unique dietary needs.
- Monitored animal behavior for overall health.
- Administered horse medication and necessary special care.
- Kept pens and stalls clean to support animal wellbeing.
Education
Associate of Science - Business Management
Waukesha County Technical College
Pewaukee, WI12-2015
Skills
- Sales and marketing strategies
- Engaging Product Demonstrations
- Customer relationship building
- Prioritization of Tasks
- Customer Care
- Account management
- Product and service knowledge
- Analytical Problem-Solving
- Quality Assurance
- Equipment Testing Proficiency
- Skilled in Product Assembly
- Detail-Oriented Approach
Interests
Timeline
Sales Professional
Tarpley Music Company
02.2023 - Current
Sales Associate
White House Of Music
03.2022 - 02.2023
Assembler
Generac Power Systems
11.2020 - 03.2022
Assembly Line Worker
Automated Pet Care Products/Whisker
03.2020 - 11.2020
Dairy Farm Hand
Hickory Hills Dairy
10.2018 - 02.2020
Collections Agent
State Collection Service
01.2018 - 07.2018
Kitchen Staff Member
Curran's Orchard
07.2017 - 10.2018
Account Executive - Receivables
White House of Music
08.2014 - 05.2017
Stable Hand
Hickory Grove Farm
04.2012 - 11.2016
Associate of Science - Business Management
Waukesha County Technical College
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