Summary
Overview
Work History
Education
Skills
Timeline
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Emily Marie May

Houston,TX

Summary

Reliable and outgoing entry level barista dedicated to learn more about the coffee industry as well as work as a team and please customers. Fast learner and adapter to new environments and circumstances. Works well under pressure and in fast paced situations. Eager for a chance to help out at Starbucks and put my hard working skills to good use.

Overview

1
1
year of professional experience

Work History

Server

Waffle House
02.2024 - 06.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Cashier

McDonald's
07.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Preformed excellent customer service
  • Responsible cash handling and card transactions
  • Clear and effective communication among team mates, managers, and customers
  • Quickly learned and adapted to the environment around me
  • Worked well with and without supervision
  • Made coffee, frappes, and other beverages, and cleaned coffee machine
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Palmetto High School
Williamston, SC
05.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Friendly and outgoing
  • Team Player
  • Active listener
  • Fast learner
  • Organization Skills
  • Beverage Preparation
  • Menu Memorization
  • Excellent math skills

Timeline

Server

Waffle House
02.2024 - 06.2024

Cashier

McDonald's
07.2023 - 12.2023

High School Diploma -

Palmetto High School

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Emily Marie May