Emma Beebee
Antioch,CA
Summary
Adept at enhancing customer experiences and sales at Sephora Kohls, I excel in guest engagement and upselling techniques. Leveraging exceptional customer service and sales expertise, I've significantly contributed to team success. My ability to maintain high cleanliness standards while ensuring efficient service showcases my strong work ethic and hospitality service expertise.
Overview
2
2
years of professional experience
Work History
Server
Tailgaters Sports Bar And Grille
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Beauty Advisor
Sephora Kohls
07.2023 - 09.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Server
Kanpai Sushi
05.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Antioch High School
Antioch, CA07.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Team collaboration
- Sales expertise
- Sales techniques
- Supply restocking
- Performance improvement
Timeline
Server
Tailgaters Sports Bar And Grille
08.2024 - Current
Beauty Advisor
Sephora Kohls
07.2023 - 09.2024
Server
Kanpai Sushi
05.2023 - 07.2024
Antioch High School
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