Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Websites
Timeline
Generic

Emma Belk

Union,KY

Summary

Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with 9 years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.

Overview

9
9
years of professional experience

Work History

Deliveries Assosiate

The Home Depot Inc
Florence, KY
02.2021 - Current
  • Maintained accurate logbook of deliveries and pick-ups.
  • Provided friendly customer service when interacting with clients during deliveries.
  • Communicated with dispatch regarding any changes in route schedule or delivery times due to traffic delays, weather conditions.

Game Advisor

GameStop
Florence, KY
03.2019 - 02.2021
  • Assisted customers with purchasing decisions by providing product knowledge and recommendations.
  • Helped customers to locate desired games, consoles and accessories.
  • Answered phones to assist callers in obtaining information on store inventory and resale value of games and consoles.

Cashier

Burlington
Florence, KY
04.2020 - 12.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Cashier

Florence Freedom
Florence, KY
05.2015 - 03.2018
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers promptly and responded to questions.

Education

High School Diploma -

Larry A. Ryle High School
Union, KY
05-2018

Some College (No Degree) - Communications

Southern New Hampshire University
Hooksett, NH

Skills

  • Oral communication
  • Order Fulfillment
  • Customer Engagement
  • Computer Skills
  • Sales expertise
  • Customer Service
  • Verbal and writing communication
  • Academic Writing
  • Team Player
  • Quick Learner
  • Positive and Friendly

Accomplishments

  • Honor Roll
  • 4.0 GPA
  • High School Diploma

Languages

English
Professional
French
Elementary

Affiliations

  • Creative Writing: Proficient in crafting compelling narratives, developing engaging characters, and delivering concise and impactful messaging across various formats, including short stories, poetry, blog posts, and social media content.
  • Video Gaming: I enjoy exploring diverse gaming worlds, solving complex challenges, and collaborating with online communities to achieve shared objectives.
  • Communication: Engage in group discussions and team projects, fostering collaboration, active listening, and constructive feedback exchange to achieve common goals.
  • Media Analysis: Understanding and analyzing various forms of media content to extract valuable insights, assess impact, and identify emerging trends.
  • Volunteering: I like to volunteer for my mother's elementary school to help the staff create a fun and safe learning environment for their students.

Timeline

Deliveries Assosiate

The Home Depot Inc
02.2021 - Current

Cashier

Burlington
04.2020 - 12.2020

Game Advisor

GameStop
03.2019 - 02.2021

Cashier

Florence Freedom
05.2015 - 03.2018

High School Diploma -

Larry A. Ryle High School

Some College (No Degree) - Communications

Southern New Hampshire University

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Emma Belk