Emma Bisaha
Glenpool,OK
Summary
Dynamic professional with extensive experience in customer service and team supervision at Atwoods Ranch & Home. Proven problem-solver skilled in cash register operations and workflow management. Successfully trained staff, enhanced customer engagement, and optimized inventory levels, contributing to a positive shopping experience and increased loyalty.
Overview
10
10
years of professional experience
Work History
Front End Supervisor
Atwoods Ranch & Home
Sapulpa, OK
11.2025 - 03.2026
- Supervised team performance, ensuring adherence to operational standards and safety protocols.
- Trained new employees on product knowledge, customer service techniques, and store policies.
- Resolved customer inquiries and complaints, fostering positive shopping experiences and loyalty.
- Maintained cleanliness and organization of the sales floor, contributing to a welcoming environment.
Teacher's Assistant
The Renaissance Schools
Stillwater, OK
05.2025 - 10.2025
- Assisted lead teacher in implementing lesson plans and instructional activities
- Supported classroom management by maintaining a positive learning environment
- Facilitated small group instruction, enhancing student engagement and comprehension
- Collaborated with educators to adapt materials for diverse learning needs
- Communicated effectively with parents regarding student performance and behavior
Cashier
Atwoods Ranch & Home
Stillwater, OK
05.2024 - 06.2025
- Processed customer transactions efficiently using POS system.
- Assisted customers with product inquiries and recommendations.
- Maintained cleanliness and organization of checkout area.
- Handled cash register operations, including balancing drawers at shift end.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Housekeeper
Atherton Hotel
Stillwater, OK
11.2023 - 05.2024
- Maintained cleanliness and organization of guest rooms and common areas.
- Utilized cleaning supplies and equipment safely and effectively.
- Assisted in laundry services, ensuring timely turnaround of linens and towels.
- Followed health and safety protocols to uphold hygiene standards.
- Implemented efficient cleaning techniques to enhance workflow productivity.
Associate
Buc-ee's
05.2023 - 01.2024
- Assisted customers with product inquiries, enhancing shopping experience and satisfaction.
- Maintained cleanliness and organization of store areas, ensuring compliance with safety standards.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Collaborated with team to restock merchandise, optimizing inventory levels on sales floor.
- Participated in training sessions for new employees, sharing best practices and operational procedures.
- Supported promotional displays setup, attracting customer interest and boosting sales.
Waitress Supervisor
Señor Fajitas
Portland, TN
05.2016 - 01.2023
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored new staff to improve team performance and service quality.
- Coordinated with kitchen staff to streamline food preparation and delivery processes.
- Implemented inventory management practices to reduce waste and control costs.
- Monitored compliance with health and safety regulations throughout the establishment.
- Resolved customer complaints promptly, enhancing overall dining experience.
Janitor
Utah State Facilities
Logan, UT
05.2022 - 08.2022
- Operated floor scrubbers, buffers, and vacuums to maintain cleanliness across facilities.
- Performed routine inspections of facilities to identify maintenance needs and safety hazards.
- Assisted in inventory management of cleaning supplies and equipment.
- Collaborated with team members to ensure timely completion of daily cleaning tasks.
Sales Associate
Sportsman's Warehouse
Logan, UT
10.2021 - 12.2021
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained product displays, ensuring merchandising standards aligned with company guidelines.
- Collaborated with team members to achieve sales goals and improve store performance.
- Implemented promotional initiatives, contributing to increased customer engagement and sales growth.
Education
Bachelor of Science - Agricultural Business And Management
Oklahoma State University
Stillwater, OKBachelor of Science - Agricultural Business And Management
Utah State University
Logan, UTSkills
- Customer service
- Problem-solving skills
- Cash register operation
- Workflow management
Languages
Chinese (Mandarin)
Elementary
Spanish
Elementary
Timeline
Front End Supervisor
Atwoods Ranch & Home
11.2025 - 03.2026
Teacher's Assistant
The Renaissance Schools
05.2025 - 10.2025
Cashier
Atwoods Ranch & Home
05.2024 - 06.2025
Housekeeper
Atherton Hotel
11.2023 - 05.2024
Associate
Buc-ee's
05.2023 - 01.2024
Janitor
Utah State Facilities
05.2022 - 08.2022
Sales Associate
Sportsman's Warehouse
10.2021 - 12.2021
Waitress Supervisor
Señor Fajitas
05.2016 - 01.2023
Bachelor of Science - Agricultural Business And Management
Oklahoma State University
Bachelor of Science - Agricultural Business And Management
Utah State University