Emma Breland
Olive Branch,MS
Summary
Hi, my name is Emma Breland, i’m born and raised in Hernando, MS!
I have been at the same job since 2021, I have learned a lot of skills while working in Hernando, but would like to learn new skills at a different level! I love helping people make decisions when they are struggling!
I am very dependable when it comes to anything at work and at home!
Overview
2
2
years of professional experience
Work History
Server
AC’s Steakhouse Pub
Hernando, MS
08.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Hernando High School
Hernando, MS05.2023
Skills
- Order Delivery Practices
- Table Bussing
- Daily Specials Memorization
- Table Setting
- Guest Engagement
- Food Delivery
- Sales Techniques
- Cash Handling
- Positive Attitude
- Upselling Techniques
- Attention to Detail
- Cleanliness Standards
- Multitasking Abilities
- Time Management
- Professional Appearance
- Team Collaboration
- Problem Solving
- Organizational Skills
- Stress Management
- Warm and Friendly
- Reliable and Responsible
- Adaptable and Flexible
- Team Player
- Ability to Lift 30 Pounds
- Cool Under Pressure
- Computer Skills
Timeline
Server
AC’s Steakhouse Pub
08.2021 - Current
Hernando High School