Summary
Overview
Work History
Education
Certification
References
Timeline
Generic

Emma Browning

Columbus,NJ

Summary

As a college athlete with experience in both healthcare and hospitality, my goal is to contribute competitive energy, skills and expertise to amplify a successful sales team in a rapidly changing environment. With a passion for delivering exceptional service and building strong relationships, I am confident in my ability to make a significant impact and achieve success in any sales role.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Server

Marcello's Coal Fired Pizza & Restaurant
02.2020 - Current
  • Provide exceptional service, demonstrating a commitment to exceeding guest expectations and fostering repeat business
  • Work closely with kitchen and bar staff to ensure smooth communication and efficient service during high-volume hours
  • Assist in training new staff members, ensuring adherence to high service standards and efficiently integrated into the team

Front Desk Coordinator

Capital Health- Behavioral Health Specialists
06.2019 - 08.2019
  • Conducted patient intake procedures, verified insurance coverage, and resolved inquiries with professionalism
  • Maintained patient records with precision, ensuring adherence to HIPAA privacy standards
  • Coordinated appointment cancellations, rescheduling, and reminders to optimize provider schedules
  • Balanced administrative responsibilities and patient interactions in a fast-paced healthcare environment

Front Desk Associate

Patrick Aufiero MD Infectious Disease Practice
05.2018 - 09.2018
  • Answered, screened, and routed phone calls; managed messages and coordinated appointment scheduling
  • Verified insurance information and obtained necessary pre-authorizations for treatments and procedures
  • Ensured smooth clinic operations by managing schedules, coordinating follow-ups, and restocking office supplies

Education

Nursing - Nursing Major

Rutgers University
Camden, NJ
05.2022

Certification

  • First aid/CPR certified, 05/01/14, Present
  • American Heart Association BLS certified, 07/01/18, Present

References

Available upon request

Timeline

Lead Server

Marcello's Coal Fired Pizza & Restaurant
02.2020 - Current

Front Desk Coordinator

Capital Health- Behavioral Health Specialists
06.2019 - 08.2019

Front Desk Associate

Patrick Aufiero MD Infectious Disease Practice
05.2018 - 09.2018

Nursing - Nursing Major

Rutgers University

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