Emma Bunch
Jupiter
Summary
I am a recent college graduate, who has focused a lot of my previous time in the hospitality industry. I am now trying to navigate a different career path with new interests. I am a highly reliable, ambitious and outgoing worker. I would love to become apart of your team on my new journey to find the right career.
Overview
11
11
years of professional experience
Work History
Lead Bartender
Treehouse Seaside Grill
05.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Participated in local community events as a representative of the establishment, promoting brand visibility and fostering new business opportunities.
- Served high customer volumes during special events, nights, and weekends.
Managing Bartender
Pickled Wrinkle
06.2014 - 10.2024
- Managed inventory and ordering supplies, resulting in minimized waste and optimized stock levels.
- Trained new bartenders on mixology techniques, customer service standards, and company policies to ensure consistent quality across the team.
- Managed cash handling procedures, maintaining accuracy and accountability throughout daily operations.
Server
Elissabetta's
01.2024 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Strategized with co-workers on how best to tackle challenges during the busy season.
Hotel Reservationist
Harbor View Hotel
02.2022 - 09.2022
- Maintained up-to-date knowledge of hotel promotions, policies, and room availability to provide accurate information to guests.
- Processed reservation modifications and cancellations accurately, minimizing revenue loss for the hotel.
- Managed high call volumes efficiently, maintaining professionalism and exceptional service standards.
- Participated in Forbe's training sessions provided by the company to continuously improve job performance.
Education
BBA - Hospitality And Tourism Management
Husson University
Bangor, ME05-2023
Skills
- Customer service expertise
- Outgoing personality
- Highly reliable
- Suggestive selling
Timeline
Server
Elissabetta's
01.2024 - 06.2024
Lead Bartender
Treehouse Seaside Grill
05.2023 - Current
Hotel Reservationist
Harbor View Hotel
02.2022 - 09.2022
Managing Bartender
Pickled Wrinkle
06.2014 - 10.2024
BBA - Hospitality And Tourism Management
Husson University
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