Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Burnett

Concord

Summary

Customer-savvy hostess and team member accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent time management skills.

Friendly and reliable individual excited to take initiative and provide excellent work.

Overview

1
1
year of professional experience

Work History

Host

Uno Pizzeria & Grill
08.2025 - Current
  • Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Took reservations and to-go orders by phone, answered customer questions, and informed customers of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep them spotless.
  • Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
  • Delivered pick-up and curbside orders to guests.
  • Seated patrons based on guest preferences and seating availability.

Team Member

Playa Bowls
07.2024 - 11.2024
  • Operated register to process payments and collect cash payments for order totals.
  • Worked scheduled shifts and remained available to work.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked at different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons.
  • Maintained a productive, efficient approach to all tasks.
  • Assisted customers in selecting merchandise best suited to their needs.
  • Developed strong customer service.
  • Gathered, organized, and input information into a digital platform.

Education

High School Diploma -

Bishop Brady High School
Concord, NH
06-2026

Skills

  • Telephone reception
  • Menu management
  • Professional appearance
  • Table vacancy management
  • Front of house organization
  • Customer engagement
  • Server support
  • Verbal and written communication
  • Seating arrangements
  • Takeout order processing
  • Customer service
  • POS software

Timeline

Host

Uno Pizzeria & Grill
08.2025 - Current

Team Member

Playa Bowls
07.2024 - 11.2024

High School Diploma -

Bishop Brady High School