Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Emma Busby

Juneau,AK

Summary

Experienced with leading barista operations and team management. Utilizes knowledge of coffee brewing techniques and customer service to enhance guest experiences. Track record of fostering teamwork and maintaining operational efficiency.

Overview

3
3
years of professional experience

Work History

Lead Barista

The Grind Coffee Company
05.2022 - Current
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
  • Trained new employees on proper brewing techniques, equipment maintenance, and customer service standards.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.

Education

High School Diploma -

Juneau-Douglas High School
Juneau
05.2023

Skills

  • Inventory management
  • Time management
  • Cleanliness standards
  • Menu memorization
  • Drink customization
  • Opening and closing duties
  • Performance improvement
  • Speedy and efficient
  • Customer service
  • Adaptable and flexible
  • Relationship building
  • Reliable and dependable

Accomplishments

All throughout high school I was on the Varsity Basketball Cheer Team for Juneau-Douglas High School. Every year we competed at the Region V and State competitions against other teams from Alaska. In 2021, 2022, and 2023 we received first place in both competitions!


In 2021 I was on the Juneau Huskies Football Cheer Team. We traveled to Anchorage to Compete against other teams from Alaska and placed first!


Elected Captain of the Juneau-Douglas High School Basketball Cheer Team

Timeline

Lead Barista

The Grind Coffee Company
05.2022 - Current

High School Diploma -

Juneau-Douglas High School

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