Emma Cho
Fort Thomas,KY
Summary
Dependable registrar serving diverse needs of patients through active communication and responsive engagement with healthcare services. Maintain highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts.
Overview
4
4
years of professional experience
Work History
Access Associate
TriHealth- Good Samaritan Hospital
08.2021 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Medical Receptionist
The Joint Chiropractic
04.2020 - 08.2021
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
Education
Master of Arts - Social Work
Northern Kentucky University
Newport, KY08.2026
Bachelor of Business - Marketing
University of Kentucky
Lexington, KY05.2017
Skills
- Deductible Collection
- Electronic Health Records Systems
- Professional Bedside Manner
- Medical Terminology
- Improve Patient Care
- EMR
Timeline
Access Associate
TriHealth- Good Samaritan Hospital
08.2021 - Current
Medical Receptionist
The Joint Chiropractic
04.2020 - 08.2021
Master of Arts - Social Work
Northern Kentucky University
Bachelor of Business - Marketing
University of Kentucky
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