Summary
Overview
Work History
Education
Skills
Languages
Timeline
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EMMA CISNEROS

Fresno,CA

Summary

Adaptable Office Manager with distinguished skills in data entry and communications. Gifted at working with all types of customers with Team building and customer service skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Office Manager

Ace Freightways Inc.
Fresno, CA
06.2021 - 07.2024
  • Conducted regular audits to ensure compliance with DOT regulations for equipment and drivers.
  • Developed and managed an excel spreadsheet to track CDL licenses and DOT Medical Certification Cards' expiration dates for Route Drivers.
  • Co-Managed with HR regarding employee recruitment, disciplinary actions, employment verification and resignations
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Maintained filing system for records, correspondence and other documents.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.

teller

Stereo & Dj Outlet
Fresno, CA
09.2018 - 12.2020
  • Executed wire transfers, stop payments, and account transfers
  • Maintained accurate and balanced cash drawers by carefully counting funds
  • Executed foreign and domestic customer transactions and transfers.
  • Organized, processed, and maintained client files in compliance with company protocol
  • Answered/ transferred phone calls, assisted customers over phone with information, collected bill payments, and book appointments
  • Carried out a range of teller duties involving check cashing, coin redemption, traveler's checks, money orders, and other financial transactions.

Education

High School Diploma -

Herbert Hoover High School
Fresno, CA
06-2013

Some College (No Degree) - Business Administration And Management

Fresno City College
Fresno, CA

Skills

  • Organization and record keeping
  • Strong customer relations
  • Knowledge of proper cash handling procedures
  • Bilingual; Spanish and English
  • Proficient in Microsoft-Word, excel, PowerPoint, and Outlook
  • Office Management
  • Supply Management
  • Data Entry
  • Billing
  • Mail handling
  • Relationship Building

Languages

English
Professional
Spanish
Professional

Timeline

Office Manager

Ace Freightways Inc.
06.2021 - 07.2024

teller

Stereo & Dj Outlet
09.2018 - 12.2020

High School Diploma -

Herbert Hoover High School

Some College (No Degree) - Business Administration And Management

Fresno City College

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EMMA CISNEROS