Summary
Overview
Work History
Education
Skills
Timeline
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Emma Clark

Charlotte,NC

Summary

Proactive and customer-focused, I excel in fast-paced environments, evident from my time at Mannings on Main Restaurant. Skilled in customer service and conflict resolution, I significantly enhanced guest satisfaction. My ability to multitask and my proficiency in cash handling are underpinned by achievements in improving response times and maintaining high safety standards as a Lifeguard at Fred Smith Company.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Mannings on Main Restaurant
08.2022 - 08.2024
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Answered customer questions about hours, seating, and menu information.
  • Checked in with servers to confirm preparedness before seating customers.

Lifeguard

Fred Smith Company
06.2022 - 09.2023
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Responded to emergency situations in a timely, efficient manner.
  • Improved response times by conducting thorough lifeguard drills and training sessions.

Education

Bachelor of Science -

University of North Carolina At Charlotte
Charlotte, NC
05.2028

High School Diploma -

Corinth Holders High School
Wendell, NC
06.2024

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Active Learning
  • Conflict Resolution
  • Cash Handling
  • Assertiveness
  • Reservation planning
  • Menu Memorization

Timeline

Restaurant Hostess

Mannings on Main Restaurant
08.2022 - 08.2024

Lifeguard

Fred Smith Company
06.2022 - 09.2023

Bachelor of Science -

University of North Carolina At Charlotte

High School Diploma -

Corinth Holders High School

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Emma Clark