Emma Crawford
Old Town,ME
Summary
Hardworking graduate student with nine years of customer service experience. Demonstrates a consistent positive attitude and ability to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Anthony John's Day Spa & Salon
Bangor, ME
02.2025 - Current
- Checking clients in and out for appointments
- Creating and editing appointment schedule
- Managing and responding to messages from clients
Cashier and Server
Governor's Restaurant and Bakery
Old Town, ME
02.2024 - 02.2025
- Provide quality customer service while moving at a fast pace
- Trained to use register
- Trained to host and seat customers efficiently
To Go Shopper and Center Store Clerk
Hannaford
Old Town, ME
05.2022 - 10.2023
- Choosing the freshest food for online customers
- Trusted to train new employees
- Experience and proficiency stocking shelves in all store departments
Paid Intern
Bridgton Public Library
Bridgton, ME
06.2019 - 10.2019
- Plan and lead teen events
- Facilitate preschool storytime and music time
- Familiarity with the Koha library system
- Experience with all age groups (seniors, adults, teens, children)
Education
M.A. - English
Arizona State University
08.2025
B.A. - English, Journalism, Film and Video, Creative Writing
University of Maine
Orono, ME01.2024
Skills
- Microsoft Office
- Social media management
- Proofreading and editing
- Scriptwriting
- Project planning
- Leadership and employee training
- Film and photography
- Podcast and radio
References
- Aaron Harburger, (207)944-4910
- Megan Dubois, (207)577-0697
- Sandy Wissman, (207)595-2141
Extracurricular Activities
- Black Bear Beekeepers, 2021-2024
- Wilde Stein, Queer Straight Alliance Club, 2021-2024
- ASTRA Environmental Club, 2018-2020
Volunteer Experience
- Bangor Humane Society, Bangor, ME, 2022
- Welcome to Housing, Old Town, ME, 2022
- First Congregational Church, Bridgton, ME, 2014, 2020
Timeline
Front Desk Receptionist
Anthony John's Day Spa & Salon
02.2025 - Current
Cashier and Server
Governor's Restaurant and Bakery
02.2024 - 02.2025
To Go Shopper and Center Store Clerk
Hannaford
05.2022 - 10.2023
Paid Intern
Bridgton Public Library
06.2019 - 10.2019
M.A. - English
Arizona State University
B.A. - English, Journalism, Film and Video, Creative Writing
University of Maine
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