Experienced in guest services, specializing in entrance management, visitor reception, and daily workflow coordination to optimize operations while balancing multiple priorities.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Server
La Brasa Restaurant
Sanford, Florida
06.2026 - 08.2026
Took food and beverage orders with accurate table service.
Checked guest needs and replenished items to enhance dining experience.
Processed payments accurately and efficiently to ensure smooth transactions.
Welcomed customers, answered questions, and suggested specials to support sales.
Greeted guests and introduced La Brasa menu options.
Shared menu and product knowledge with enthusiasm.
Followed La Brasa service standards and cleanliness routines.
Completed opening and closing duties, including dining area setup and supply restocking.
Reviewed carryout tickets for accuracy, reducing order errors before delivery. for accuracy before handoff.
Coordinated with kitchen staff on timing and special requests.
Restaurant Hostess
Cantina Laredo
Cape Coral, Florida
01.2026 - 05.2026
Welcomed guests at Cantina Laredo with professional, friendly service.
Coordinated guest flow during busy shifts at Cantina Laredo to enhance dining experience.
Managed reservations and waitlist for Cantina Laredo dining room, ensuring optimal seating efficiency.
Maintained cleanliness and organization of host stand and entrance area during shifts.
Answered phone calls and gave accurate restaurant information.
Resolved customer complaints professionally, maintaining positive atmosphere for guests.