Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Danielson

Paso Robles,CA

Summary

Knowledgeable and dedicated customer service professional with experience in the concessions and retail industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in maintaining a positive environment in the workplace. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Takkens Shoes
Paso Robles, United States
01.2022 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Executes excellent sales floor merchandising and selling.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Balance cash drawer, preparing deposits, and completing paperwork.

Cashier

Park Cinemas
Paso Robles, United States
04.2019 - 12.2020
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Restocked and organized concessions behind counter.
  • Maintained clean, organized workspace according to operational standards.
  • Consistently provided friendly service to promote better customer engagement.
  • Completed physical inventory counts each shift.
  • Performed data entry and completed proper paperwork.

Education

Associate of Arts - Arts And Humanities

Cuesta College
San Luis Obispo, CA
06.2022

Associate of Arts - Social And Behavioral Sciences

Cuesta College
San Luis Obispo, CA
06.2022

Associate of Arts - Paralegal

Cuesta College
San Luis Obispo, CA
12.2023

Skills

  • Understanding Customer Needs
  • Upselling Products and Services
  • Exceptional Communicator
  • Efficient and Detail-Oriented
  • Upbeat and Positive Personality
  • Customer Service
  • Teamwork and Collaboration
  • Store Opening and Closing
  • Stocking and Receiving
  • POS System Operations
  • Cash Handling
  • Credit and Cash Transactions

Timeline

Customer Service Associate

Takkens Shoes
01.2022 - Current

Cashier

Park Cinemas
04.2019 - 12.2020

Associate of Arts - Arts And Humanities

Cuesta College

Associate of Arts - Social And Behavioral Sciences

Cuesta College

Associate of Arts - Paralegal

Cuesta College
Emma Danielson