EMMA DUPAQUIER
New Orleans,LA
Summary
Detail-oriented professional with strong communication, interpersonal, and creative thinking skills. Committed to leveraging expertise to contribute effectively to the organization. Recognized for hard work and reliability by peers, dedicated to helping achieve company goals. Highly-motivated employee with a desire to take on new challenges.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Sazerac House
New Orleans, LA
10.2023 - Current
- Provided HR support, ensuring compliance with employment laws, policies, and programs
- Managed the onboarding process, including I-9 verification and Dayforce setup, ensuring a seamless experience for new hires
- Maintained and audited HRIS systems and employment files to ensure data accuracy and compliance
- Conducted new employee orientation and developed communication materials for benefits and policies
- Participated in planning and executing employee engagement activities, assisting with culture survey administration and analysis
- Monitored HR processes to enhance efficiency and reduce errors, facilitating continuous improvement initiatives
- Compiled and analyzed exit interview data to identify trends and recommend corrective actions
- Managed compliance reporting for EEOC and OSHA and oversaw FMLA and unemployment insurance claims processes
- Collaborated with management on professional development and performance improvement initiatives
- Managed on-site terminations and addressed employee relations issues, making quick decisions to ensure a smooth and compliant process
- Assisted in organizing company parties and events, including food ordering and coordination to enhance employee engagement
- Managed the issuance of badges and keys for the entire building, ensuring secure access and maintaining accurate records
- Conducted on-site interviews and collaborated with the general manager to make final hiring decisions, ensuring alignment with organizational needs
- Ordered supplies for breakrooms and office closets and organized the mail
- Assisted with parking arrangements for all employees, coordinating with facilities to ensure accessible and organized parking solutions
- Served as manager on duty as needed, overseeing operations and ensuring adherence to company policies and procedures
Human Resources Generalist
Globalstar Inc.
Covington, LA
08.2022 - 10.2023
- Oversee daily HR functions, including recruiting, onboarding, benefits administration, HR metrics, new hire orientation, wellness programs, leave administration, and special events
- Collaborate with department managers to identify required skills and competencies for open positions, facilitating the recruitment and interview process
- Attend recruiting events to attract potential candidates
- Assist with audits, relocation requests, immigration cases, and international work visas
- Provide guidance to employees on benefits, including open enrollment, 401K, and COBRA
- Update procedures and policies to ensure compliance with employment laws and regulations
- Conduct employee engagement surveys and implement online training courses to enhance staff development
Field Recruiter
PoolCorp
Covington, LA
10.2021 - 08.2022
- Enhanced recruitment processes by sourcing diverse candidates for high-volume field positions across multiple regions
- Conducted intake calls with field managers to assess hiring needs and posted job openings on various platforms
- Managed candidate screenings, interviews, and the offer letter process, ensuring a smooth hiring experience
- Developed targeted advertising strategies to attract qualified applicants and trained new recruiters on best practices
Human Resource Representative
PoolCorp
Covington, LA
12.2019 - 10.2021
- Managed leave of absence and workers' compensation claims while supporting HR operations
- Collaborated with the benefits and payroll teams to address employee inquiries and resolve issues
- Maintained personnel files and managed HR policy compliance
- Contributed to the implementation of the Workday system and led employee recognition initiatives
Human Resources Intern
PoolCorp
Covington, LA
09.2019 - 12.2019
- Conducted audits of I-9 forms, ensuring compliance and accuracy in documentation
- Assisted in preparing reports and logs using Microsoft Office Suite and maintained tracking spreadsheets
Event Management Intern
N.O.C.C.I
New Orleans, LA
03.2019 - 07.2019
- Supported operations for new events
- Worked closely with clients to design and develop events within New Orleans and surrounding areas
- Managed daily paperwork, calls, and emails with vendors, clients, and purchasers
- Built and maintained strong customer relationships, coordinating with team members to effectively address requests and inquiries
- Responded to customer questions, providing guidance on contracts, eligibility, and claims
- Conducted follow-up with customers after sales to assess satisfaction and identify immediate service needs
Fitness Instructor
Pennington Recreation Center
Hammond, LA
09.2016 - 08.2017
- Designed and led workout classes for college students and alumni, managing pricing and fee collection
- Collaborated with management to ensure classes met participants’ needs
Education
Bachelor of Arts - Business Degree (B.S.)
Southeastern Louisiana University
High School Diploma -
Mandeville High School
Skills
- Employment law
- Staffing and recruiting professional
- Compensation and benefits
- Personnel relations
- Performance management strategies
- Proficient in HRIS tools
Certification
- Employee Relations and Investigations Certificate, Cornell University
- CPR/AED/BBP/First-Aid, American Red Cross
Timeline
Human Resources Generalist
Sazerac House
10.2023 - Current
Human Resources Generalist
Globalstar Inc.
08.2022 - 10.2023
Field Recruiter
PoolCorp
10.2021 - 08.2022
Human Resource Representative
PoolCorp
12.2019 - 10.2021
Human Resources Intern
PoolCorp
09.2019 - 12.2019
Event Management Intern
N.O.C.C.I
03.2019 - 07.2019
Fitness Instructor
Pennington Recreation Center
09.2016 - 08.2017
Bachelor of Arts - Business Degree (B.S.)
Southeastern Louisiana University
High School Diploma -
Mandeville High School
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