Emma Egan

I have gained experience in the hospitality industry while working at Red Robin in Tennessee. I lived in Murfreesboro for six months due to some family obligations and I recently just moved back to Illinois. I am big on enhancing customer satisfaction by promptly attending to their needs and providing personalized service. Setting a positive tone for entire dining experience as one of the first point of contact for incoming guests. As well as increasing sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

I have learned to increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities. Enhancing customer satisfaction through effective conflict resolution and prompt service. And maintained a clean and organized work environment, ensuring safety standards

were met consistently.

I advanced from initial hostess role to serving assistant and to-go specialist, culminating in server position. I learned to collaborate with team members during busy shifts for efficient workflow and excellent guest experiences. Serve food and beverages promptly with focused attention to customer needs. And efficiently provided attentive service during high-volume periods without sacrificing attention to detail or guest needs.

I have learned how to do inventory counts, count money and deposit money. I am experienced with dealing with customers and I have gain responsibility's of managing a crew. Burger King has thought me people skills and managing skills, I believe i'm a good worker because I love learning new things and adapting to a new environment I thrive at. I'm willing to start from the beginning and work my way up, I work well with others and customers as well