Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Emma Elizabeth Fraga

Miami FL,United States

Summary

Medical Scribe supporting providers by documenting patient histories, physical exams, and assessments in the EMR. Captures ROS, test results, and order entry in real time to strengthen chart accuracy and clinic flow. Maintains HIPAA compliance while editing progress notes, discharge summaries, and procedure documentation.

Overview

2
2
Languages
11
11
Certifications
8
8
years of professional experience

Work History

Patient Access Representativ

University of Miami Health System
Miami, FL
06.2026 - Current
  • Verify patient identity and coverage information before appointments to support smooth check-in and billing readiness.
  • Review scheduling details and update patient information to keep front desk records current and organized.
  • Coordinate referral details with clinical staff to help route patients to the appropriate services.
  • Provide clear directions and visit instructions to patients and families at check-in and check-out.
  • Answer incoming questions and route patients to the right department with a calm, professional approach.
  • Support confidential handling of patient information in line with privacy and documentation procedures.
  • Document visit updates and status changes accurately to support coordinated patient flow across the unit.
  • Track paperwork and intake forms to help maintain an efficient front desk workflow throughout the day.
  • Collaborate with clinical teams to confirm patient readiness for exams, procedures, and follow-up visits.
  • Assist with maintaining a clean reception area by following infection prevention and sanitizing procedures.
  • Prepare daily intake materials and organize forms for efficient patient arrival processing.
  • Respond to patient requests with courtesy while balancing multiple front desk tasks during busy periods.

Medical Scribe

Nicklaus Children’s Hospital
Miami, FL
06.2025 - 11.2025
  • Accurately documented patient histories, physical exams, and provider assessments in the electronic medical record (EMR).
  • Charted real-time physician–patient encounters to increase clinic efficiency and accuracy.
  • Recorded review of systems (ROS), past medical history, family history, and social history.
  • Assisted physicians by preparing patient charts and organizing clinical data prior to visits.
  • Entered orders for labs, imaging, and prescriptions under provider direction.
  • Ensured compliance with HIPAA regulations and maintained strict patient confidentiality.
  • Tracked patient test results and communicated findings to healthcare providers.
  • Supported workflow by managing documentation tasks, allowing providers to focus on patient care.
  • Edited and completed progress notes, discharge summaries, and procedure documentation

Medical Assistant

Wellness Clinic
Miami, FL
02.2024 - 06.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment to support daily patient readiness.
  • Managed medical records by filing, organizing, and scanning documents for accurate patient file access.
  • Collected vital signs, including blood pressure and weight, while documenting patient medical information accurately.
  • Collected specimens and assisted with routine checks under physician direction.
  • Collaborated with medical and administrative staff to maintain a patient-focused, compassionate clinic environment.

Administrative Clerk

Baptist Health Hospital
Miami, FL
08.2023 - 01.2024
  • Handled admission and discharge procedures, keeping patient transitions organized and records current.
  • Answered phone calls, shared office information, and routed questions to the appropriate staff member.
  • Greeted patients and visitors, responded to inquiries, and maintained a welcoming front-desk environment.
  • Organized office supplies, processed orders and requisitions, and tracked incoming shipments to keep operations running smoothly.
  • Kept the office clean, organized, and professional while supporting infection prevention and emergency procedures.

School Nurse Assistant

STARS Global Preparatory
Miami, FL
08.2020 - 07.2023
  • Documented student incidents and accidents, then contacted parents with clear, detailed follow-up.
  • Performed basic wound care by applying hot and cold packs, dressings, and bandages to students.
  • Checked student temperatures during pediatric assessments and monitored intake to support nutritional goals.
  • Scheduled CPR, First Aid, and SIDS training annually while staying current on emergency drill procedures.
  • Answered the multi-line phone system, routed calls, greeted visitors, and delivered messages to staff.

Receptionist Administrator

STARS Global Preparatory
Miami, FL
08.2018 - 07.2020
  • Answered multi-line calls, routed inquiries, and delivered clear information to prospective families and visitors.
  • Coordinated calendars, meetings, and travel for the Principal and Assistant Principals with careful attention to detail.
  • Greeted visitors professionally, managed access, and supported on-site safety through situational awareness.
  • Handled packages and documents under internal chain-of-possession policies, supporting secure office operations.
  • Maintained a clean reception area, monitored equipment needs, and kept daily office operations running smoothly.

Education

Bachelor of Science - Psychology – Child Advocacy

Florida Institute of Technology
Miami
6 2028

High School Diploma - undefined

American Highschool Academy
Miami, FL
08.2021

Skills

  • Medical records management
  • Patient registration
  • Confidentiality
  • Health information documentation
  • Referral coordination
  • Infection prevention
  • Emergency procedures
  • Specimen collection
  • Vital signs measurement
  • Patient intake support

Certification

Certified Nursing Assistant Certification

Languages

Spanish - Native or Bilingual
English - Native or Bilingual

Timeline

Patient Access Representativ

University of Miami Health System
06.2026 - Current

Medical Scribe

Nicklaus Children’s Hospital
06.2025 - 11.2025

Medical Assistant

Wellness Clinic
02.2024 - 06.2025

Administrative Clerk

Baptist Health Hospital
08.2023 - 01.2024

School Nurse Assistant

STARS Global Preparatory
08.2020 - 07.2023

Receptionist Administrator

STARS Global Preparatory
08.2018 - 07.2020

High School Diploma - undefined

American Highschool Academy

Bachelor of Science - Psychology – Child Advocacy

Florida Institute of Technology