Emma Evans
Cincinnati,OH
Summary
Driven and adaptable professional with a diverse background in customer-facing roles, notably as a Cashier and Line cook. Excelled in fast-paced environments, demonstrating exceptional problem-solving and customer service skills. Proven ability in leveraging computer skills and teamwork to enhance operational efficiency and customer satisfaction. Achieved significant improvements in order accuracy and customer feedback.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Doordash
Cincinnati, OH
01.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Cashier
Great American Ball Park
Cincinnati, OH
03.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Cashier, Line Cook
Jets Pizza
8190 Beechmont Ave 45255
05.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with floor team and managers to meet wide range of customer needs.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Line Cook
Paners Bread
7711 Beechmont Ave 45230
04.2021 - 11.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
Cyber Security Internship
Belcan
Cincinnati, OH
06.2021 - 08.2021
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Education
High School Diploma -
Withrow University High School
Cincinnati, OH05.2022
Skills
Customer Service
Valid Driver's License
Positive Attitude
Punctual and Reliable
Problem-Solving
Fast Learner
Teamwork and Collaboration
Computer Skills
Multitasking and Organization
Flexible Schedule
Telephone Etiquette
Professionalism
Timeline
Delivery Driver
Doordash
01.2023 - Current
Cashier, Line Cook
Jets Pizza
05.2022 - 02.2023
Cashier
Great American Ball Park
03.2022 - Current
Cyber Security Internship
Belcan
06.2021 - 08.2021
Line Cook
Paners Bread
04.2021 - 11.2021
High School Diploma -
Withrow University High School