Emma Ferguson
Mayfield Heights
Summary
Motivated individual with strong interpersonal communication and teamwork strengths. Brings reliability, initiative, and a positive attitude to new challenges. Eager to contribute to team goals and support a dynamic work environment.
Overview
2
2
years of professional experience
Work History
Cashier
Primoz Pizza
Mayfield Heights, OH
01.2026 - 05.2026
- Collaborated with team members to enhance service speed during peak hours.
- Resolved customer inquiries and complaints with professionalism and courtesy.
- Trained new cashiers on operational procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with menu selections and special requests promptly.
- Ensured cleanliness of work area, adhering to food safety standards.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Volunteer
K Station Katering
Mayfield Heights, OH
06.2024 - 08.2025
- Assisted in meal preparation and presentation for various events.
- Coordinated food service logistics, ensuring timely delivery and setup.
- Supported kitchen staff by maintaining cleanliness and organization of workspaces.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Education
High School Diploma -
Mayfield High School
Mayfield Heights, OH05-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
Timeline
Cashier
Primoz Pizza
01.2026 - 05.2026
Volunteer
K Station Katering
06.2024 - 08.2025
High School Diploma -
Mayfield High School