Emma Festa
Peabody,MA
Summary
Studying both English and Marketing at Merrimack College. Taken classes such as Introduction to Business and Principles of Marketing providing me with background of marketing and business techniques. Also have helped to manage social media account at local serving job.
Overview
5
5
years of professional experience
Work History
Server
Toscanas Ristorante
03.2021 - Current
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Award Receipt for "Server of the Year" 2024
English Internship
Merrimack College
04.2025 - 12.2025
- Working alongside Merrimack College English Professors to produce an English related research project.
Education
Bachelor of Arts - English
Merrimack College
North Andover, MA05-2027
High School Diploma -
Peabody Veterans Memorial High School
Peabody, MA05-2023
Skills
- Impressive leadership skills
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Strong work ethic
Timeline
English Internship
Merrimack College
04.2025 - 12.2025
Server
Toscanas Ristorante
03.2021 - Current
Bachelor of Arts - English
Merrimack College
High School Diploma -
Peabody Veterans Memorial High School
Similar Profiles
Jesly TejedaJesly Tejeda
Server at Da Vinci RistoranteServer at Da Vinci Ristorante
Angelina FelicianoAngelina Feliciano
Cook Apprentice at Volo RistoranteCook Apprentice at Volo Ristorante
Mckenzie DemersMckenzie Demers
Server at Angelina's RistoranteServer at Angelina's Ristorante
Terrance CarrollTerrance Carroll
Future Leaders Program at Essex National Heritage CommissionFuture Leaders Program at Essex National Heritage Commission
Kimberly SinclairKimberly Sinclair
Manual Cleark at US Postal Service PD & CManual Cleark at US Postal Service PD & C