Experienced leader with strong background in guiding teams and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences. Professional with proven track record of performing broad range of tasks. Adept at balancing constructive criticism with positive reinforcement.
Overview
9
9
years of professional experience
Work History
Server
Ninety Nine Restaurants
05.2023 - Current
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Assistant Dance Instructor
On The Barre Dance Studio
01.2016 - 01.2017
Assisted in maintaining a clean and safe studio space, adhering to health guidelines and promoting a positive atmosphere for learning.
Increased class attendance with a welcoming and supportive learning environment.
Performed at different types of events as professional dancer.
Motivated and encouraged students to practice dance routines to work toward set goals.
Neighborhood Expert, Lead Host, Lead Carside, Expo
Applebee's Neighborhood Grill & Bar
11.2016 - 05.2023
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Nanny , Petsitter
Self Employed
01.2016 - 01.2020
Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
Provided developmentally appropriate activities for children.
Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Lead Hostess, Lead Carside
Olive Garden Restaurant
11.2018 - 03.2022
Assigned patrons to tables suitable for needs and restaurant section rotation.
Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
Upheld cleanliness standards throughout the front-of-house area, contributing to the overall ambience of the establishment.
Cashier
The Dancer's Drawer
03.2019 - 12.2019
Performed cash, card, and check transactions to complete customer purchases.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Restocked and organized merchandise in front lanes.
Stocked, tagged and displayed merchandise as required.
Greeted customers entering store and responded promptly to customer needs.
Bud Trimmer
Apotho
07.2023 - 05.2024
Reduced product loss through careful handling of delicate cannabis flowers during the trimming process.
Managed inventory of trimmed buds, accurately weighing and labeling products for further processing or sale.
Maintained a strong knowledge of local cannabis regulations, ensuring compliance throughout all work activities.
Adapted quickly to new trimming techniques as required by changes in company procedures or industry best practices.
Education
No Degree - Competitive Dance And Theater
Dance Theater of New England
Bridgewater, MA
01-2018
GED -
Taunton High/ Homeschool
Taunton, MA
01-2017
Skills
Hospitality service expertise
High-volume dining
Cash handling and management
Creative Expression
Demonstration skills
Customer Service
Constructive criticism
Impressive Flexibility
Discipline
Patience and understanding
Accomplishments
Supervised groups of up to 8 children aged 9 months to 12 years of age.
Achieved product goals and deadlines numerous times through effectively helping with team organization and effective planning and deligating.
Achieved District Management Recognization by completing Carside tasks with accuracy and efficiency.
Supervised team of 8+ staff members.
Resolved product issue through adaptation and problem solving skills.
Interests
Participate in local theater productions, enhancing my public speaking and teamwork skills
Exploring various forms of art, such as dancing, sketching, and singing, to nurture creativity and personal growth
Animal Welfare Advocacy
Regularly practice mindfulness and meditation for overall wellness
Dancing
Documenting and sharing travel experiences
Growing herbs, vegetables, or fruits in home gardens
Timeline
Bud Trimmer
Apotho
07.2023 - 05.2024
Server
Ninety Nine Restaurants
05.2023 - Current
Cashier
The Dancer's Drawer
03.2019 - 12.2019
Lead Hostess, Lead Carside
Olive Garden Restaurant
11.2018 - 03.2022
Neighborhood Expert, Lead Host, Lead Carside, Expo
Applebee's Neighborhood Grill & Bar
11.2016 - 05.2023
Assistant Dance Instructor
On The Barre Dance Studio
01.2016 - 01.2017
Nanny , Petsitter
Self Employed
01.2016 - 01.2020
No Degree - Competitive Dance And Theater
Dance Theater of New England
GED -
Taunton High/ Homeschool
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