Emma Gilliam
Chicago,IL
Summary
Dynamic HR professional with extensive experience, excelling in full-cycle recruitment and employee engagement strategies. Proven ability to develop HR policies and facilitate professional development, while demonstrating strong conflict resolution skills and proficiency in HRIS management. Committed to fostering inclusive workplace environments and enhancing organizational compliance through empathy and kindness.
Overview
7
7
years of professional experience
Work History
People Operations Generalist
Chicago Architecture Foundation
Chicago, IL
05.2025 - Current
- Organized team building activities and holiday parties to enhance employee engagement.
- Provided guidance to managers on resolving employee relations issues.
- Drafted and implemented HR policies in compliance with applicable laws.
- Maintained accurate personnel records within HRIS for efficient data management.
- Assessed training needs based on performance evaluations and managerial feedback.
- Investigated workplace complaints regarding discrimination or harassment incidents.
- Compiled reports on hiring, terminations, promotions, absences, and turnover rates.
- Managed recruitment processes, encompassing job postings, candidate screenings, and interviews.
HR Generalist
Great Lakes Dental Partners
Chicago, IL
08.2023 - 04.2025
- Executed full-cycle recruiting for 28 dental offices across Illinois and Indiana.
- Managed onboarding processes for new employees, both remotely and in person.
- Facilitated employee relations by addressing inquiries regarding benefits, payroll, and training.
- Aided organizational compliance through regular updates of policies and procedures.
- Administered training sessions on sexual harassment and bystander intervention.
- Coordinated staff events, including team-building activities and holiday celebrations.
- Organized professional development speaking engagements for employee growth.
- Maintained accurate personnel records within HRIS and compiled relevant hiring reports.
People and Culture Associate
MxD
Chicago, USA
01.2022 - 08.2023
- Streamlined recruiting process to enhance efficiency from initial screening to hiring.
- Managed onboarding processes for new employees, ensuring smooth transitions.
- Coordinated employee events and fostered positive employee relations.
- Updated Policies and Procedures regularly to maintain organizational compliance.
- Administered comprehensive employee training on various professional development topics.
- Organized speaking engagements to promote professional growth among employees.
- Managed full-cycle recruitment processes, including job postings and interviews.
People and Culture Intern
MxD
Chicago, USA
09.2021 - 12.2021
- Facilitated recruiting by scheduling interviews and conducting initial phone screenings, ensuring accurate completion of recruiting tracker.
- Supported employee engagement through development and distribution of employee surveys.
- Assisted onboarding by sending new hire information and coordinating schedules with hiring managers.
- Aided compliance efforts by tracking completion of annual sexual harassment training requirements.
- Provided logistical support for employee development and professional training events.
- Organized digital files and conducted background checks to streamline HR administrative processes.
- Researched and prepared presentations to enhance departmental initiatives.
Women's Soccer Operations Head Manager
Trinity International University
Deerfield, USA
08.2018 - 12.2021
- Directly assisted the university's Sports Information Director
- Managed statistics and game film, NAIA rules/regulations management, and worked alongside referees during games
- Aided in admissions office entering inquiry's, calling prospective student athletes, and helping prepare for campus visits and events
- Arranged and provided campus tours for prospective students athletes and their families
HR Intern and Title IX Sub-Committee Coordinator
Trinity International University
Deerfield, IL
05.2021 - 08.2021
- Conducted interviews for job candidates, managing new-hire paperwork and tax submissions.
- Developed and presented a new pay grade scale to university board and president.
- Established process for handling Title IX claims, implementing it successfully in initial hearing.
- Founded Title IX subcommittee focused on student education regarding sexual harassment.
- Created confidential system for filing Title IX claims to enhance campus safety.
Education
Bachelor of Arts - Business with an Emphasis in Human Resource Management
Trinity International University
Skills
- Microsoft Office proficiency
- Social media management
- Recruitment and onboarding
- HR policy development
- Employee engagement strategies
- Conflict resolution skills
- Team collaboration
- Effective communication
- Problem-solving abilities
- Diversity and inclusion initiatives
- Professional development planning
- Title IX expertise
- Executive assistance
- Customer service excellence
- Event organization skills
- Interviewing techniques
- Administrative support services
- Data entry and upkeep
- ADP and Paylocity system knowledge
- Requisition management skills
- Confidential information handling
Accomplishments
- Deans list for 4 consecutive semesters
References
References available upon request.
Timeline
People Operations Generalist
Chicago Architecture Foundation
05.2025 - Current
HR Generalist
Great Lakes Dental Partners
08.2023 - 04.2025
People and Culture Associate
MxD
01.2022 - 08.2023
People and Culture Intern
MxD
09.2021 - 12.2021
HR Intern and Title IX Sub-Committee Coordinator
Trinity International University
05.2021 - 08.2021
Women's Soccer Operations Head Manager
Trinity International University
08.2018 - 12.2021
Bachelor of Arts - Business with an Emphasis in Human Resource Management
Trinity International University
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