Emma Gonzalez-Goulet
Oakland Township,MI
Summary
I am a dependable person, who is independent and responsible within the workplace, I am interactive and sociable with peers, supervisors, and clients. Task-oriented and dedicated towards completing any task given to me. Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Resourceful in balancing customer, company and employee needs.
Overview
3
3
years of professional experience
Work History
Shift Leader
Playa Bowls
Rochester Hills, MI
03.2023 - 12.2024
- Resolved customer complaints promptly and professionally.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
Assistant Trips Director and Camp Counselor
YMCA Of Metropolitan Detroit
Oscoda, MI
06.2024 - 08.2024
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Facilitated group discussions and reflections, helping campers articulate their experiences and learn from one another.
- Planned, organized, facilitated and promoted diverse recreational programs.
- Coordinated outdoor adventures, including hiking, canoeing, and ropes courses, emphasizing team building and personal growth.
Salesperson
Le Macaron French pastries
Rochester, MI
08.2022 - 03.2023
- Regularly assisted customers and responsible for handling payments
- Ability to be sociable with customers and answer their questions asked about the product
- Re-stocked supply whenever needed
- Responsible for sanitizing dishes and cleaning after closing
- Ability to cover other employees’ tasks in their absence
- Took out trash and regularly swept the floors throughout the shift
- Responsible for supplying and boxing large catering orders
Baker/dishwasher
Grand Traverse Pie Company
Rochester Hills, MI
08.2021 - 02.2022
- Prepared bulked bake goods prior to selling and packaging
- Re-stocked and label good for wholesale and delivery
- Prepared and baked large amounts of desserts during time constraints
- Responsible for sanitizing dishes and cleaning stations prior to closing
- Ability to cover other employees’ tasks in their absence
- Carried heavy stock of boxed fruits to prepare desserts
Education
Bachelor of Engineering -
Michigan State University
East Lansing, MI05-2028
High School Diploma -
Stoney Creek High School
Rochester Hills, MI05-2024
Skills
- Rules enforcement
- Positive attitude
- Outgoing
- Manages stress well
- Charismatic
- Reliable with clientel
- Encouraging
- Easy-going
- Detail-oriented
- Client support
Timeline
Assistant Trips Director and Camp Counselor
YMCA Of Metropolitan Detroit
06.2024 - 08.2024
Shift Leader
Playa Bowls
03.2023 - 12.2024
Salesperson
Le Macaron French pastries
08.2022 - 03.2023
Baker/dishwasher
Grand Traverse Pie Company
08.2021 - 02.2022
Bachelor of Engineering -
Michigan State University
High School Diploma -
Stoney Creek High School
Similar Profiles
Tais PerezTais Perez
Shift Leader at Playa BowlsShift Leader at Playa Bowls
Aida BerheAida Berhe
Team Member at Playa BowlsTeam Member at Playa Bowls
Leandro Barbaran YengLeandro Barbaran Yeng
Team member at Playa BowlsTeam member at Playa Bowls
Shaelyn SerioShaelyn Serio
Shift Leader at Playa BowlsShift Leader at Playa Bowls
Julie WeinertJulie Weinert
Office Manager/Executive Assistant/Human Resources at Inovision SoftwareOffice Manager/Executive Assistant/Human Resources at Inovision Software