Emma Granados
West Valley City
Summary
Dynamic professional with a proven track record in customer service at Longhorn Steakhouse, excelling in cash handling and complex problem-solving. Recognized for enhancing guest experiences and maintaining high standards of cleanliness and safety. Strong communicator and team player, committed to delivering exceptional results in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Host
Longhorn Steakhouse
South Jordan
09.2025 - Current
- Greeted and seated guests promptly to ensure a welcoming atmosphere.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Cashier
Ross
West Valley City
04.2022 - 10.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Office Cleaner
Simply Right
Salt Lake City
03.2021 - 04.2022
- Gathered and removed trash, placing in appropriate disposal area.
- Vacuumed carpets in all areas of the office.
- Maintained and sanitized break room and kitchen appliances.
- Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills and baseboards.
- Cleaned entrance area glass doors and other surfaces to remove fingerprints and dirt.
Education
Master Esthetician -
Taylor Andrews Academy
West Jordan11-2025
High School Diploma -
Granger High School
West Valley City, UT05-2024
Skills
- Customer Service
- Returns Processing
- Cash Handling
- Cash Register Operation
- Complex Problem-Solving
- Cleaning and Sanitizing
- Health and Safety Compliance
- Quality Assurance
- Exceptional communication
- Team collaboration
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
Utah Food Handler Permit | Expires: October 2028
Timeline
Host
Longhorn Steakhouse
09.2025 - Current
Cashier
Ross
04.2022 - 10.2022
Office Cleaner
Simply Right
03.2021 - 04.2022
Master Esthetician -
Taylor Andrews Academy
High School Diploma -
Granger High School