Emma Halverson
Starbucks
Norton Shores,MI
5
years of professional experience
I have had a great experience working at Starbucks, excelling in exceptional customer service and making sure costumers feel heard and seen with the high quality beverage that they wish for. I also think it is very important to be a team player who is encouraging and kind to those around me, I thrive in fast-paced environments, ensuring efficiency and a welcoming atmosphere. My strong time management skills and ability to engage with clients foster positive experiences and lasting relationships. Through my office management experience I have learned how to delegate to others in a thoughtful but firm manner and handling high stress situations with professionalism
Work History
Office Manager
1 Year- Managed daily office operations, ensuring efficient workflow and organization.
- Coordinated scheduling for staff and client meetings, optimizing time management.
- Implemented filing systems to enhance document retrieval and storage efficiency.
- Oversaw inventory management, ensuring adequate supplies for all operational needs.
- Developed and maintained strong relationships with vendors to streamline procurement processes.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Barista
1 Year 8 Months- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Operated espresso machines, grinders, and blenders efficiently during peak service hours.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Provided exceptional customer service by engaging with customers and addressing inquiries promptly.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
In Home Nanny
2 Years 2 Months- Provided attentive care for children, ensuring safety and nurturing environment.
- Developed engaging educational activities to enhance children's learning and development.
- Assisted with daily routines, including meal preparation and hygiene practices.
- Communicated effectively with parents regarding children's progress and any concerns.
Education
High School Diploma
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Cash handling
Opening and closing duties
Exceptional customer service
Timeline
Barista
Starbucks
10.2024 - 06.2026Read More
In Home Nanny
Sharmen White
03.2022 - 05.2024Read More
Office Manager
Pacific Coast Memorials
05.2021 - 05.2022Read More
Homeschool
High School Diploma
Read More