Emma Haynes
Delaware,OH
Summary
Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expend skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Central Ohio Veterinary Emergency
2022.05 - Current
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provice solutions that meet customer needs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Made outbound calls to obtain account information.
- Collected deposits or payments and arranged for billing.
- Updated databases with new and modified customer data.
Farm Manager
Wilson Hill Stables
2016.06 - 2022.05
- Managed stable schedules for farrier, veterinarian, and dentist visits.
- Organized and maintained tenants tack and feed supplements.
- Created turnout and feed schedules, and handled horses daily according to that schedule.
- Cared for animals as requested by owners or as needed in emergency situations.
- Organized and managed stock of bedding, grain and hay.
Education
Some College (No Degree) -
Columbus State Community College
Columbus, OHHigh School Diploma -
Buckeye Valley Local High School
Delaware, OH05.2022
Skills
- Creative Problem Solving
- Product organization
- Data Entry
- Critical Thinking
- Active Listening
- Researching
- Technologically Savvy
- Attention to Detail
- Basic Sign Language
Timeline
Customer Service Representative
Central Ohio Veterinary Emergency
2022.05 - Current
Farm Manager
Wilson Hill Stables
2016.06 - 2022.05
Some College (No Degree) -
Columbus State Community College
High School Diploma -
Buckeye Valley Local High School
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