Hi, I’m
Emma Helfvogt
Summary
I am a detail-oriented team player with strong organizational skills. I can handle multiple projects simultaneously with a high degree of accuracy. I am an organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals.
Overview
5
years of professional experience
1
Certification
Work History
McCullough's LTC Pharmacy
Pharmacy Technician
05.2024 - Current
Job overview
- Calculated dosage, filled prescriptions, and prepared prescription labels accurately.
- Managed opening and closing duties for the pharmacy.
- Performed various pharmacy operational activities and was strongly committed to accuracy, efficiency, and service quality.
- I actively ordered medicines daily to replenish stock and increase inventory, demonstrating my ability to anticipate and meet the pharmacy's needs.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Office Administration Associates, LLC
Office Worker
12.2023 - 04.2024
Job overview
- Maintained digital and physical files for projects, business records, and customer accounts.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Uploaded new invoices and input contract terms.
Mama T's Italian Eatery
Waitress/Cook
02.2022 - 03.2024
Job overview
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
- Demonstrated excellent customer service by effectively resolving guest and employee complaints, ensuring complete customer satisfaction and workforce effectiveness.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
McDonald's
Crew Trainer
03.2019 - 08.2023
Job overview
- Set a positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety, and performance requirements.
- I greeted customers with a smile and provided friendly service to handle every need professionally.
Education
Gateway Technical CollegeElkhorn, WI
Associate Degree in Nursing from Nursing
2026
University Overview
- Honoree of The National Society of Leadership and Success
- Honoree of Phi Theta Kappa Honor Society
- Dean's List Fall of 2023
Homeschool/Online
High School Diploma
06.2023
Skills
- Prescription Filling
- Supply Restocking
- Problem-solving skills
- Multitasking
- Communication Skills
- Leadership Skills
Certification
- CNA (Certified Nurse Assistant)
- Licensed: Pharmacy Technician
Timeline
Pharmacy Technician
McCullough's LTC Pharmacy
05.2024 - Current
Office Worker
Office Administration Associates, LLC
12.2023 - 04.2024
Waitress/Cook
Mama T's Italian Eatery
02.2022 - 03.2024
Crew Trainer
McDonald's
03.2019 - 08.2023
Gateway Technical College
Associate Degree in Nursing from Nursing
Homeschool/Online
High School Diploma
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